It Specialist
Little Rock, Arkansas, United States
● Under little to no supervision, provided World Class IT hardware and software Support for Windstream Corporate Headquarters - 1000+ users. Top Down IT Support in a Windows 7 and 10 Enterprise environment.● Microsoft AD, Exchange, SCCM, Bitlocker, Powershell, and imaging knowledge.● Familiarity with Remedy, Commvault, Dameware, RDP, and networked Domains.● Browser, database, Java and Flash addon support in a corporate environment.● Troubleshoot, research, repair, and upgrade of company software and hardware assets