David Autrey Email & Phone Number

Seattle, WA, US

Cupertino, California, US

San Jose, CA, US

Southlake, Texas, US

• Senior Systems Integration Architect for Sabre Datacenters Achieve continued Data Center operation via use of best practices across monitoring, troubleshooting, installs, and decommissions.
• Exceed expectations as the first line of defense for data center crises, demonstrating consummate professionalism and recommending new procedures to improve business continuity.
• Selected as a primary customer liaison in offering top-tier assistance and service activation.
• Organize complex, time-sensitive server and network migrations while establishing processes to achieve near-zero downtime; noted for vital input to the change control committee to handle policy/procedure changes.

Stockholm, SE

• Provided hardware, software, support for local and off-site 500+ users. Including datacenter work such as tapes, racking, unracking, cabling, and troubleshooting servers and copper and fiber.
• Computer hardware/software deployment, installation, backup, imaging, and wiping
• New hire computer setup/on-boarding, data administration for terminated users
• Hardware/software email, phone, and in person support for Dell Desktops and laptops, HP, Canon, and Xerox printers, RSA tokens, CheckPoint VPN, Windows XP and 7, Cisco VOIP telephones
• Windows 2k3, 2008/R2, and 2012 Server support with file/print management and control
• Active Directory user, OU, group, and GPO creation and modification

Dallas, Texas, US

• Conducted system analysis, handled configuration management, and championed well-received improvements for performance, availability and reliability. Noted for positive impacts to end-users nationwide.
• Streamlined all aspects of incident resolution, problem determination and root cause analysis to secure outstanding results against SLAs. Efforts led to additional client contracts and increased satisfaction.
• Received commendations after leading a multi-tiered migration project to Win 10, completing the effort X days ahead of schedule.
• Improved methods to arrange leased computer inventory that included purchasing, returns, maintenance, RMA's, and warranty care, uncovering avenues despite operational challenges.