Micah Wagner Email & Phone Number

United States

Santa Monica, California, United States

Frisco, Texas, United States

Kettering

• Evaluate and document business and operational processes and recommend areas for improvement.
• Work closely with teams comprising of 50 software developers, utilizing Agile Development methods, to design and develop solutions to meet requirements for functionality, scalability and performance.
• Assign tasks, staff projects and update all involved parties using project management applications and documentation.
• Manage team of 8 Business Analysts varying from new hires to veteran team members.
• Conduct interviews with Sales, Contract, Recruiting, IT, and other business users to collect information on processes and user requirements.
• Lead cross-functional teams to analyze company-wide operational impacts and opportunities for.Net, Angular, and Drupal application implementation.

Lebanon & Kings Mills, OH

• I plan, develop and determine the mailing of the Adult Education catalog and other marketing materials.
• I develop and oversee satellite and enrichment training programs and courses throughout the region.
• I establish necessary partnerships to provide quality training locations.
• I market, plan and implement satellite and community enrichment training programs.

Kings Mills, OH

• Involved in expansion of department from beginning of testing to fully functional assessment center
• Regularly meet with team members to develop and share SOP and find best operating practices
• Administer and proctor a variety of different assessments from various test providers
• Serve as team lead to onboard new proctors and train team members on new assessments and procedures
• Developed and taught Certiport Internet and Computer Core Certification and CompTIA STRATA certification courses.

• Involved in expansion of company from small startup to international lyrics provider and application developer
• Regularly communicated with stakeholders to ensure their demands and demands of our users were being met
• Expanded department and delegated responsibility to maintain optimal function
• Developed SOP to streamline workflow and satisfy demands of stakeholders
• Interviewed possible team members, onboarded new team members and defined and communicated responsibilities and roles to form a functional and successful team
• Prioritized projects to ensure optimal function and results and communicated issues to appropriate team members

• Planned and implemented network infrastructure for school system
• Involved in strategic planning and assignment of resources throughout school district to ensure timely completion
• Communicated and resolved issues interfering with project and it's completion