Micah Ensor Email & Phone Number

Scottsdale, AZ, US

Scottsdale, Arizona, US

• Achieved EBITDA growth from $9M in 2022 to $18M in 2023 through organic growth as well as Revenue growth from $100M in 2021 to $200M in 2023 for private equity-backed Home and Community Base Services provider.
• P&L responsibility for supporting revenue growth and managing expenses through controls and increased operating efficiencies.
• Developed and executed comprehensive “People Strategy” to attract, retain and empower a performance driven organizational culture.
• Facilitated Executive Strategy Sessions to drive organizational transformation. Deployed strategic marketing plan in collaboration with business development, recruitment, clinical and communications resulting in 15%.
• Designed and implemented a “Best in Class” employee lifecycle process including talent acquisition, recruitment, onboarding, placement and continued employment for team members and field staff.
• Increased internal retention from 53% to over 70% while reducing speed to hire from 48 to 25 days.

Columbia, Maryland, US

• Responsible for facilitating executive c-suite level strategy sessions, organizational transformation and goal setting for a complex billion dollar healthcare organization
• Consistently lead cross functional collaborative teams through the problem solving and decision making process utilizing the Adizes methodology
• Executed the implementation of strategic and cross- functional corporate initiatives
• Increased retained earnings by 18% through enhancing efficiencies in process design
• Skilled at converting destructive conflict into constructive conflict in order to build mutual trust and respect within teams and organizations as a whole
• Established a high performance environment by driving clear accountability to execute on strategic plans and achieve KPI metrics across multiple business segments

Columbia, Maryland, US

• Utilized strategic agility and influence to earn buy-in from Executives, Senior Leadership and Office Leadership to develop and establish the Field Support job family structure in 300+ offices nationwide over the.
• Change management leader as I created a nationwide structure to execute and support the on-boarding, credentialing, payroll, billing and medical records management in the sectors of home healthcare, facility staffing.
• Lead a team of 10 direct reports that oversaw operational efficiencies for 800 team members across the nation which supported over 30,000 caregivers in the field
• Developed tools and processes to relentlessly pursue efficiency in office operations as evidenced by efficiency ratios. The organization began in 2014 at 35/1 Paid Caregivers/Field Support Personnel but increased to.
• Implemented a nationwide standard of quality metrics scoring to gauge office performance and efficiency tied to compensation rewards
• Developed and executed a strategy to train and support 250 home health offices on the conversion a new enterprise wide Electronic Medical Record

Columbia, Maryland, US

• Sales and Business Development leader who consistently broke new accounts to increase market share in a highly competitive and fast-paced market.
• Forecasted sales targets and managed P&L responsibilities to consistently achieve sales goals posting 10%-17% growth year over year.
• Reduced the over-90 aging from 20% to 5.7% by streamlining processes, increasing accountability and creating a high-performance environment that rewards success and coaches’ weaknesses to develop skills and competencies.
• Executed biometric screening, influenza and Tdap clinics for high-profile corporate clients: Boeing, Google, Amazon, Ericcson, IBM, Nordstrom, Costco and Rite Aid.
• Significantly enhanced the patient and caregiver experience by increasing recognition and implementing the “Caregiver of the Year” initiative.
• Keynote speaker at the 2010 stockholders meeting on behalf of “Multi-Year Sales Leaders.”

Columbia, Maryland, US

• Promoted to Administrator in Orange after 6 years in the San Bernardino office
• Posted 12% growth in Net Income in 2010 over 2009
• Reduced the over 90 aging from 20% to 5.7%
• Executed wellness screening, influenza and Tdap clinics for high profile corporate clients such as Boeing, Google, Amazon, Ericcson, IBM, Nordstrom, Costco and Rite Aid
• Implemented new processes in regards to HR, Medical Records and staffing in an effort to be more efficient and compliant
• Hired new personnel with unique skill sets in order to diversify the business

Columbia, Maryland, US

• December 2006 to December 2009 Net Income growth at 261% from $219,671 to $794,449
• Drove private insurance business to decrease direct labor percentage from an average of 63% to 55%
• Decreased over 90 aging down from 28% to 8.8%
• Assisted in establishing the Riverside Companion office by developing the program and running a pilot out of San Bernardino for the first year
• Played a key role in opening the Victorville Home Health office by facilitating the licensure process, locating and designing office space and as acting AM for initial survey.
• San Bernardino County had one of the largest H1N1 programs in the country providing 16,449 shots totaling $230,286 in revenue. The San Bernardino office conducted the lion’s share of those clinics forging a solid bond.

Columbia, Maryland, US

- Actively recruited quality nurses and caregivers and placed them in the homes of chronically ill patients.- Worked with families to identify their needs and preferences for care-Completed all on-boarding and credentialing functions to ensure compliancy e with federal, state and accrediting body regulations-Processes payroll and billing functions for over.

Bachelor Of Science, Business Management And Human Resources

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Business