Micah Harper Email & Phone Number

Illinois, United States

800 Independence Ave Sw, Washington, Dc. 20591

• Managed the assignment of correspondence and associated action items from Members of Congress and their staff, aviation industry, executives as well as the general public, to subordinate offices based on understanding of the FAA’s organizational structure and sub-office responsibilities.• Tracked and coordinated these action items using commercial-off-the-shelf software (e.g. SharePoint) and government-of-the-shelf software (e.g DOT’s Correspondence Control Management System).• Reviewed and edited correspondence to be signed by senior FAA executives, such as the Administrator and Associate Administrator, in accordance with FAA standards, Federal plain language standards, and the Government Printing Office Style Manual.• Provided the senior level support staff (e.g. Chief of Staff and Senior Technical Advisor) comments on concerns with the content of documents reviewed (e.g. conflicting statements, unresponsive correspondence).• Reported on the effectiveness of our office to meet Department goal on responding to Congressional inquiries using advanced Microsoft Excel techniques (pivot tables, auditing formulas, charts and tables).• Streamlined the SharePoint tracking system with Microsoft InfoPath to allow for both physical and electronic coordination of documents.

Houston, Texas Area

• Worked in a team of three to create a manual passenger process tracking system to facilitate airport operator’s ability to measure passenger flow through the terminal with the objective of improving queuing times and mitigating bottleneck areas.• Researched best practices/methods in this area by reviewing Airport Cooperative Research Program reports and other relevant data to ensure that we were incorporating the most current professional information in this area into our system’s design.• Conducted manual surveys on passengers to track processing times.• Collaborated with other airports to gather data relevant to the project.• Collected and analyzed aviation data such as information on airline routes, cargo volume and passenger flows, airports infrastructure investments and safety and security issues and provided summaries/reports of project finding.• Shadowed airside operations staff to gain their perspective on passenger flow and other operational issues.

Houston, Texas Area

• Conducted research with the objective of developing a system to create a highly a customizable matrix that would provide a structure for operators of United States’ seaports to collect, organize and interconnect data that balances security and operational efficiency

Cdl-A

Bachelor’S Degree, Aeronautics/Aviation/Aerospace Science And Technology, Gpa: 3.76 Of 4.0, Summa Cum Laude

Below is a research paper I wrote on endangered wildlife and their adverse effects on airports