Performed Project Management duties for a global pharmaceutical company and a rapidly growing mid-sized bank. He has also performed an executive alignment for a government entity as well as multiple mortgage compliance engagements.Experience• Served as the Project Manager for an Enterprise Analytic Platform implementation• Developed a service line transition plan for a global company• Facilitated alignment between all parties for a global transition and managed an extensive inventory of devices in scope for a project• Coordinated and led IT vendor transition meetings across multiple time zones• Helped pilot a mortgage compliance tool and develop most efficient procedures to operate the tool• Performed quality control checks on audited documents received from a shared services team to validate accuracy of the data• Assessed and documented current state performance by interviewing numerous providers and consumers• Discovery and data analytics to derive operational and business insights within the realms of Procurement, Maintenance, and Marketing• Analyzed raw data to identify key metrics and KPIs to gauge the quality of service being provided

• Oversee all aspects of a department responsible for generating over $35 million in revenue annually• Manage the departmental budget as well as analyze and track data for various operations• Hire, train, and manage a staff of 4 full time service representatives as well as 15 part time sales representatives• Coordinate group sales to all OSU athletics events including student sales totaling more than $3 million annually• Manage a sales staff that is responsible for setting a record number of season ticket holders as well as 6 of the top 10 home crowds in OSU history• Collaborate on marketing and promotion initiatives including promotional videos, negotiating billboard contracts, and hosting sales/retention events

• Sold $70,000 worth of new season tickets, partial packages and groups for all franchises• Continuously looked for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other sales initiatives• Greet, support, and serve current and potential clients daily and at games• Member of top NBA inside sales team with sales over $700,000 in 4 months

• Assisted suite department with all aspects of the selling and service processes • Attended sales meetings with clients on and off site• Maintained and distributed sales leads using Microsoft CRM system