Micah Scott Ralston is a I.T. Director at Central Pierce Fire & Rescue at Central Pierce Fire & Rescue. He possess expertise in windows 7, disaster recovery, vmware, customer service, microsoft exchange and 31 more skills. Colleagues describe him as "This is to recognize the accomplishments of Micah Ralston, GWP IT Support Supervisor and to recommend him for future opportunities within your organization. I hired Micah as Systems Coordinator to bring our websites out of the 1990’s and provide application and to shore-up Desktop support for our user community. Micah proved his value as part of the GWP IT Team was quickly realized through his hard and diligent work. He quickly was recognized as a high-performing, invaluable performer and was promoted to Desktop Support Lead and then to IT Support Supervisor. Micah has strong analytical, problem determination and technical skills that lend themselves to his ability to provide superior customer support both internally and externally. Micah’s analytical abilities are outstanding. He has an incredible insight on how systems, hardware, and software products affect customers and how to use the right tools to resolve user issues quickly the first time. I can always rely on Micah to step up to provide the needed solution and to deliver on it on time. Micah is a team-player and can take on any role volunteered or assigned. He can be relied to provide whatever is needed for the task, project, team, department and corporation to be successful. Micah is a true professional in his ability to deliver quality work. He has been a great asset to this organization and I would not hesitate to hire him again if a future opportunity presented itself. Feel free to call me any time to discuss this matter further. Sincerely, Jay Kay CTO/Director, Technology and Systems Operations GWP Holdings | Western Peterbilt | Western Truck Center (253) 235-5528 jaywkay@outlook.com "