• Update disaster recovery manual post-pandemic, and sent to Board of Representatives• Conduct employee training regarding pandemic policies following state and country orders and regulations• Manage the hiring process• Assist executives with conducting annual performance evaluations• Facilitate onboarding procedures with new hires

• Write Job Descriptions and HR manual policies• Create onboarding binders • Create performance measures deriving from company values• Assist in developing disaster recovery/business continuity manual• Train employees and supervisors on Performance Pro, an HR evaluation software, and created training manuals• Workplace Coordinator/Project Manager in reopening both branch locations post-pandemic

Work the front desk and operate the registers, computers, and phonesEducate guests on company background, products, waxing process, and sell supplemental products Perform managerial functions including opening and closing center and typing up and running various reports.

Greeted customers and assisted w/ questions regarding the company and productsAnswered phonesRan the registersInputted online ordersSold credit cardsCleaned/maintained the store