Assistant Vice President Of Operations
Orange County, California Area
Manages business operations associated with west coast site, production staff performance, and related output quotas and processes. Recruitment Manager directing all recruitment and call center staff assuring sales processes, call center protocols, operational procedures and revenue cycles are maximized and utilized effectively resulting in maximum profitability and production output. Analyzes and evaluates office performance metrics; incorporates any required corrective action with emphasis on office and individual efficiency increasing gross profit capability. Recruits, hires, trains and mentors new staff providing deeper understanding of sales methodology thus improving recruitment technique and overall call center sales success