Micah Buuck Email & Phone Number

Drove 270% year over year growth in community engagements by establishing Lucid's community as a central hub for user connection, learning, and success.

I am dedicated to fostering a vibrant and engaged online community for Lucid that scales support, drives product activity, and facilitates insight into top users. I play a pivotal role in facilitating org-wide, meaningful discussions about Lucid's innovative software solutions. With a passion for community operations and enhancing user experiences, I have built strategy and tools for a newly launched community in November 2023.

I represent Lucid by growing and managing our support and product community, building healthy relationships with users to resolve issues and share feedback, and driving community strategies to ensure forum health and quality, timely content and support.

Greater Salt Lake City Area

Developed product expertise and managed technical issues by investigating and troubleshooting problems, escalating user issues, and proactively identifying customer needs. Collaborated with Engineering, Product Management, and other cross-functional peers on specific issues and a new product launch, including knowledge base content. Developed new processes and identified metrics for social media support and our community forum.

Park City, Ut

• Coordination of 2000 volunteers for recreation programs, events, and fundraisers• Implementation of practices in Salesforce to maintain an accurate database, develop KPIs, and report statistics• Creation of standard operating procedures and training content for volunteer recruitment, training, and scheduling• Management of all external volunteer communication and onboarding• Leadership of up to five volunteer trainings per month in recreation and education programs

Park City, Utah

Salt Lake City, Utah

OutlineSupport the local and national mission of the Department of Justice through administrative and legal projects.Key Responsibilities• Provide administrative and research assistance to attorneys on various cases as requested.• Process and deliver grand jury subpoenas and indictment packets.• Hand deliver sensitive documents to court, legal offices, and law enforcement agencies.• Offer technological support to entire office by troubleshooting issues and deploying new equipment.

Greater Salt Lake City Area

I support University of Utah Clinical Pharmacology researchers, fellows, and PhD candidates in the work studying pharmacokinetics and pharmacodynamics of various drugs.Responsibilities• Conducting comprehensive literature reviews and examining clinical trials to understand current research• Writing IRB proposals• Assisting in study design to examine teratogenicity of newly developed cystic fibrosis drugs

Stanley, Idaho

Responsibilities• Assigned over 600 campers and counsellors to cabins, grouped by age and activity• Programmed all games, sessions, and activities for campers and created weekly counsellor assignments• Directed daily staff and volunteer meetings• Supported housekeeping, kitchen, sailing, art, and counselling staff• Trained and supervised thirty staff members in camper and parent relations and camp programming• Trained high school volunteers, met with them daily and assigned dutiesKey Achievements• Developed curriculum for and led week of training for high school volunteers

Greater Salt Lake City Area

I developed a data processing method and processed data from clinical trials to ascertain a connection between eyeblink rate and dopamine productionResponsibilities• Created data processing method using AcKnowledge software to clean raw data and count eye blinks in conjunction with a graduate student• Streamlined, maximized, and standardized efficiency and accuracy of data processing method• Performed simple statistical analysis in order to present usable data for the studyKey Achievements• Troubleshooting and reporting on new data processing method• Reported usable data to further pursuit of mindfulness-based therapies for struggles with chronic pain management, opioid abuse, and alcohol abuse.

Greater Salt Lake City Area

Responsibilities• Created a wide variety of custom coffee and tea drinks • Efficiently recorded and communicated food orders to the kitchen• Served food to as many as fifty customers at one time• Maintained cleanliness of coffee bar and dining area• Responsible for opening and closing the cash register dailyKey Achievements• Contributed to the reopening of the museum by increasing daily profit average by $500• Created new custom menu options, introduced “Barista’s Choice” drink

Park City, Utah

Responsibilities• Assess a participant’s physical capabilities and motivation and design an appropriate ski lesson plan• Select appropriate adaptive equipment and educate participants on its use• Encourage, motivate, and support participant during lesson• Monitor safety and participant’s progress during the lesson and adjust as needed• Analyse participant’s performance after lesson and make recommendations for next lessonKey Achievements• Taught lessons to families and large groups of up to fifteen participants• Built relationships and established consistent lessons for three historically challenging participants

Murray, Utah

OutlineSupported surgeons, therapists, and nurses by providing comprehensive and compassionate care to pre- or post-op patients.Responsibilities• Executed hourly check-ups and vital monitoring on up to ten patients per shift• Assisted with patients’ prescribed physical and respiratory therapy • Created a healing and comfortable environment through completion of daily tasks of living• Facilitated communication between patients and their families and hospital staff• Connected patients to resources outside of the hospital• Documented all aspects of patient care through charting systemKey Achievements• Recognized as fastest-learning and youngest patient care technician in history of surgical trauma floor

Bachelor Of Science - Bs, Chemistry

Activities and Societies: Honors College Science Cohort, American Chemical Society, Hinckley Journal of Politics, "The Sponge" Science.

Education record