Micah Blessing Email & Phone Number

United States

• Developing and executing operational policies and procedures while managing daily operations
• Leading a team of four operational staff, onboarding new employees, and delivering training and support to enhance employee motivation and productivity.
• Coordinating Quarterly Business Reviews (QBRs) for clients to ensure quality checks and gathering insights for process improvement.
• Generating comprehensive reports on operational performance, providing valuable insights and data-driven recommendations to senior management.

United States

• Defined and implemented standard office procedures, resulting in increased operational efficiency and ensuring consistent workflows across teams.
• Reviewed and analyzed special reports, summarizing key information and identifying trends to improve decision-making.
• Maintained and updated internal databases, achieving 100% accuracy and significantly enhancing data accessibility for team members.

United States

• Managed administrative responsibilities while providing support to two senior executives, ensuring efficient daily operations.
• Conducted thorough research to gather and analyze relevant information, delivering accurate data for informed decision-making and supporting various projects.
• Oversaw client billing and communication, maintaining positive relationships and ensuring timely processing of transactions.

Irvine, California, United States

• Managed cold outreach through calls and emails, identifying and connecting with potential clients to drive new business opportunities.
• Implemented software tools to automate and streamline the outreach process, enhancing efficiency.
• Developed strategies to improve cold outreach, boosting response rates and overall success.
• Designed YouTube thumbnails for sales videos, ensuring a professional and engaging visual presence.

Lagos, Lagos State, Nigeria

• Oversaw administrative tasks to ensure smooth daily operations.
• Liaised with vendors to handle the company's procurement needs.
• Planned itineraries and managed all travel logistics
• Managed the company's social media accounts, creating and sharing content to boost engagement.
• Drafted proposals for business engagements, clearly outlining project goals and benefits.

Akwa Ibom State, Nigeria

• Provided comprehensive administrative support to enhance operational efficiency.
• Researched and contributed to course outlines and instructional materials for improved curriculum quality.
• Graded and logged assessments for over 300 students with 100% accuracy.

Lagos, Lagos State, Nigeria

• Developed and executed marketing strategies, including social media campaigns, newsletters, and webinars.
• Managed all administrative responsibilities, ensuring smooth day-to-day operations.
• Engaged with clients and potential clients to address inquiries and promote services effectively.