Micah Blessing Email & Phone Number

United States

▪ Developing and executing operational policies and procedures while managing daily operations▪ Leading a team of four operational staff, onboarding new employees, and delivering training and support to enhance employee motivation and productivity.▪ Coordinating Quarterly Business Reviews (QBRs) for clients to ensure quality checks and gathering insights for process improvement.▪ Generating comprehensive reports on operational performance, providing valuable insights and data-driven recommendations to senior management.

United States

▪ Defined and implemented standard office procedures, resulting in increased operational efficiency and ensuring consistent workflows across teams.▪ Reviewed and analyzed special reports, summarizing key information and identifying trends to improve decision-making.▪ Maintained and updated internal databases, achieving 100% accuracy and significantly enhancing data accessibility for team members.

United States

▪ Managed administrative responsibilities while providing support to two senior executives, ensuring efficient daily operations.▪ Conducted thorough research to gather and analyze relevant information, delivering accurate data for informed decision-making and supporting various projects.▪ Oversaw client billing and communication, maintaining positive relationships and ensuring timely processing of transactions.

Irvine, California, United States

▪ Managed cold outreach through calls and emails, identifying and connecting with potential clients to drive new business opportunities. ▪ Implemented software tools to automate and streamline the outreach process, enhancing efficiency. ▪ Developed strategies to improve cold outreach, boosting response rates and overall success.▪ Designed YouTube thumbnails for sales videos, ensuring a professional and engaging visual presence.

Lagos, Lagos State, Nigeria

▪ Oversaw administrative tasks to ensure smooth daily operations. ▪ Liaised with vendors to handle the company's procurement needs. ▪ Planned itineraries and managed all travel logistics▪ Managed the company's social media accounts, creating and sharing content to boost engagement. ▪ Drafted proposals for business engagements, clearly outlining project goals and benefits.

Akwa Ibom State, Nigeria

▪ Provided comprehensive administrative support to enhance operational efficiency.▪ Researched and contributed to course outlines and instructional materials for improved curriculum quality.▪ Graded and logged assessments for over 300 students with 100% accuracy.

Lagos, Lagos State, Nigeria

▪ Developed and executed marketing strategies, including social media campaigns, newsletters, and webinars.▪ Managed all administrative responsibilities, ensuring smooth day-to-day operations.▪ Engaged with clients and potential clients to address inquiries and promote services effectively.