Provides CBT and Solution Focused Brief Therapy, case monitoring, risk assessments, advocacy and referrals Provides short-term personal, academic, career, crisis and mental health/physical disability counseling to assist students to identify, mitigate and/or remove barriers that impede their ability to reach their goals and maintain life balanceReview medical documentation and determine appropriate recommendations for students with disabilitiesConducts Title IX orientations to all students and educate, consult and assist faculty and staff with ADA and 504 regulations to ensure compliance to all college policies, procedures and technological or adaptive equipment for students with disabilities via workshopsCollaborates and coordinates with the president, dean, department chairs and the office of institutional equity to solve problems by analyzing warning signs, identifying the problem and finding solutions Establishes appropriate processes to provide prompt and equitable resolutions of complaints and inquiries from students on discrimination and provide investigations regarding student disputesFacilitates student success strategy seminars on time management, stress, test anxiety, work/life balance Develops career exploration resources that will be used in Student Success courses and provide academic counseling, including career assessment and counseling to undecided majorsConducts Successful Learning Intervention Program (SLIP) presentations/workshops on campus and off campus at the college and local High Schools for students on academic probation, suspension and improving retention and gradesProactively detects potential at-risk students by conducting holistic counseling to provide them with resources to ensure success and program completion Counsels, educates, mentors and manages the Human Services Program caseload which consisting of students with substance abuse, addictions, and criminal backgrounds

Malcolm X College is a two-year college that provides career-oriented education in the healthcare field and is aligned with healthcare and industry partners like Walgreen's and GE Healthcare that provide jobs for students upon graduation)~ Guide 20+ individuals new to the higher education environment on principles and guidance through College Success Seminar course~ Offer useful feedback in an objective, consistent, and timely manner to create new habits and accountabilities for individuals ~ Coach students how to navigate collegial environment with hands-on study skills, time management and transition activities~ Improve retention rates for new students by 80% through anticipating individual needs and making college and community resources readily available~ Administer Myers-Briggs and Focus-2 assessments to pinpoint career and major interests~ Participated as a key influencer in the hiring and selection process for a subordinate role in the department.

While reporting to the Assistant Dean of Academic Advising…~ Manage 350-person caseload by providing ongoing support and expertise through comprehensive academic and personal assessment, goal setting, progress monitoring, and assistance in career identification~ Analyze options available and possible outcomes and their implications on future college success~ Establish individual action plans to facilitate behavioral change~ Monitor academic progress of students toward degree and/certificate completion to ensure and meet college matriculation goals ~ Refer individuals to appropriate campus resources (Financial Aid, Business Office, Admissions) when in the best holistic interest of the program participant~ Work hand-in-hand with individuals who petitions for re-admission and initiate supporting resources (Tutoring, Wellness Center, Faculty) to ensure graduation goals are met~ Partner with Admissions department to deliver orientation programs for 50-100 program participants up to twice/week early in semester to articulate critical information

National Louis University is a private non-profit university that offers many of its programs at a distance and has played a historic role in education by helping to establish the National Parent Teacher Association.~ Promoted into role non-competitively based on previous exemplary performance~ Developed business and community relationships which generated ample teaching opportunities for students~ Acted as liaison with outside organizations (TFA-Teach For America, AUSL (Academy for Urban School Leadership), & CTF (Chicago Teaching Fellows), in conjunction with Articulation Agreements to deliver M.A.T. Elementary Education program to participants, which integrated 10-month teaching residency and 12 month graduate level coursework

~ Trained and specialized in all undergraduate programs on two campuses~ Registered close to 400 students for classes per semester ~ Conducted class audits, program evaluations, and transcript evaluations on a daily basis ~ Visited 20 classes per month to follow-up on student success plan and plan future session topics~ Collaborated with Academic Probation Coordinator and faculty/staff from to assist students