Ceo
Current• Cultivate positive relationships with Telco agents, IT professionals, and Manage Service Providers (MSP) by delivering exceptional service throughout pre-sales, post-sales, and trouble ticket support processes.• Advise agent-partners on the tools that will augment their business, increase customer engagement, and expand their bottom lines. • Spearhead the full employee lifecycle, building a talented team of Telecom and Technology professionals through strategic recruitment, training, and performance management.• Source and secure high-quality products and services from carriers, as well as navigate negotiations for contract pricing and promotions.• Coordinate “single point of contact support” for clients and agents, providing elite solutions that exceed expectations.