• Acted as an aide to the university’s President along with the Board of Trustees, Deans, and other executives• Tasked with maintaining a level of professionalism while welcoming guests of the President at formal events• Selected as 1 of 86 new members of the organization out of a pool of over 1,000 applicants• Shared information about the university to prospective and admitted students through guided tours of the campus

• Managed relations with campus organizations through collaborative event preparations and plannings• Coordinated all marketing and communication strategies of which presented the missions of the organization• Planned and facilitated general body meetings and collaborations with over 20 other major campus organizations• Organized the scheduling, promotion, and execution of events for several committees

• Studied the relevance and implementation of Social Determinants of Health within physician documentation • Learned about financial and research aspects involved in medical documentation and physician performance

• Demonstrated high levels of quality customer service through interactions with customers and fellow employees• Improved customer satisfaction with effective management and de-escalation of adverse situations