Hi! My name is Micah! An exceptionally talented IT operations manager. I am willing to bring a host of unique skills and abilities which will enable me to become a valuable member of your team. I have been adept at showcasing high-performing efforts in overall IT operation and cross-functional teams to maintain and enhance the critical IT infrastructure and systems.Throughout my professional career, I made a track record of spearheading overall IT operations within organizations, including computer software, hardware, facilities, and security systems. I made a success in leading cross-functional teams to maintain and enhance the critical IT infrastructure and systems. I have been skilled at upgrading infrastructures and technologies to meet the changing needs of any company as well as managing the infrastructure and systems services in 24x7 operation nature. I am mainly known for improving delivery and service levels in line with business requirements, while reducing costs and increasing efficiency levels. Furthermore I have proven expertise in developing, evaluating, and reporting KPIs to ensure functioning at high level and meeting or exceeding desired goals. I have proficiency in developing, implementing, and maintaining variety of IT service management processes to ensure effective delivery, management, and improvement to meet business needs.Moreover, I have comprehensive experience within IT operations management capacity with recent roles sitting at senior management team level.Some of the key skills:• IT Operations Management• Project Management• Account Management• Budgeting & Cost Control• Risk Assessment & Mitigation• Contract Negotiation• IT Infrastructure DevelopmentConnect with me today to get to know me better and discuss how I can make my mission your mission and advance the shared goals of your company!
Listed skills include Leadership, Project Management, Start Ups, Windows, and 25 others.