Product Manager
Current• Oversee end-to-end product development lifecycles for 2-4 concurrent projects using Agile methodologies, including sprint planning, backlog grooming, and roadmap management• Led four clients from ideation through full production launch and optimization - Designed and managed development of products for NSF grant initiatives at the University of Michigan and the University of Colorado - Oversaw product development through launch for two startup subscription products• Implemented product improvements and optimizations for late-stage real estate startup, helping them grow from $1 million to $3 million ARR• Manage communications with stakeholders and cross-functional teams of designers, developers, and QA• Determine and anticipate customer needs to develop the product vision and create product definitions, requirements, and user stories with thorough acceptance criteria• Formulate project plans detailing project scope, priorities, deliverables, timelines, and resource allocation• Create product designs, wireframes, and UX/UI designs and copy to align with human- centered design best practices and customers’ unique needs• Work closely with engineers and leverage strong technical understanding to make decisions about data architecture, data flow, and unique development problems• Coordinate QA, participate in user acceptance testing, and document and prioritize bug fixes• Translate user feedback into new features and improvements and prioritize in the roadmap• Provide customer service and technical support for hundreds of users, greatly increasing efficiency and reducing issue resolution times• Triage, diagnose, and resolve technical issues using database queries and updates
