Micah Hernandez Email & Phone Number

Monrovia, California, United States

• Develop and support the supervisor team, ensuring alignment with store operations and individual roles.
• Oversee staffing, scheduling, store presentation, and guest satisfaction, while partnering with HR on store-level issues.
• Ensure optimal staffing, team training, and execution of company expectations and ongoing modules.
• Manage merchandising, visual presentation, labeling, and inventory accuracy, collaborating with Logistics for smooth product flow.
• Drive guest engagement on the sales floor, coaching supervisors to consistently execute the Living Spaces Guest Engagement Model.
• Own sales floor operations and financial outcomes by executing standard work, handling escalated guest situations, and improving processes.

Design and create marketing material for clients:- Branding materials for companies which include Color scheme, Logo creation, Collateral material and marketing material for banners, T-shirts and more. - Video marketing which includes Analysis for marketing plan, Script writing, location scouting, staffing actors, Video production planning, Video shooting.

- Led new initiatives, product launches, pilot programs, and multiple market priorities, driving year-over-year sales growth of 10% and achieving the #1 position in Southern California.- Contributed to record-breaking quarters and consistently produced high-quality results in all store metrics.- Helped onboard and mentor over 150 leaders and team members.