Micah Jacobi Email & Phone Number

• Develop systems for sales and production to ensure that customers receive correct products within a timely manner. • Train production staff to operate embroidery machines, vinyl printer and cutter, and heat press so that the quality of work stays consistent across the company.• Sales of promotional marketing products to facilitate the growth of the company.• Consult with customers about their needs to guarantee that they can market their company. • Follow up with customers to make sure they are aware of all of the different products that we offer, and to ensure their levels of satisfaction with completed orders.• Order all products and supplies in order to deliver finished work to the exact specifications given to us from the customer.• Manage supplier relations to guarantee that we are consistently receiving high quality products.• Handle quality control of all completed products to guarantee that the finished product is up to the standards of the company.

• Control the flow of work to make sure that we were meeting customers’ deadlines. • Operate embroidery machines and embroidery software to create high quality products. • Design and apply heat press vinyl to products in order to deliver finished products that were to the specifications of the customer.• Clean all finished products in order for them to be checked and delivered to the customer.• Contact customers to notify them of their finished products, and keep them informed about the status of their order.