• Maintain a neat and organized reception area at all times.• Answer phone calls promptly and provide excellent customer service.• Handle incoming and outgoing mail in a timely and efficient manner.• Plan, organize and prioritize multiple tasks to ensure timely completion of all projects.

• Closed and opened the store daily, ensuring all safety protocols were met.• Established 10+ new accounts through building relationships with customers and providing excellent customer service.• Greeted every customer that came in the store, provided them with assistance and a positive experience.• Processed purchases and returns promptly and provided alternatives for customers.

• Assisted 35+ customers per day in color consultations for their paint projects.• Established 10+ Sherwin accounts for customers monthly through building relationships with customers.• Familiarized myself with Sherwin-Williams products.

• Received, sorted, and prepared all merchandise for the sales floor while maintaining the back room organized and tidy.• Oversaw 7+ employees and provided feedback to ensure they were providing excellent customer service.• Worked with customers on a daily basis to provide them with a positive experience in the store.

• Managed displays according to proper layout guidelines.• Collaborated with team members to ensure all merchandise followed store protocol.

• Maintained a flexible work ethic and actively listened to feedback.• Worked with customers on a daily basis to provide them with a positive experience in the store.