Manage the staffing process, including recruiting, interviewing, hiring and onboardingResponsible for semi monthly and weekly payroll and payroll accountingEnsure job descriptions are up to date and compliant with all local, state and federal regulationsDevelop training materials and performance management programs to help ensure employees understand their job responsibilitiesCreate a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to dateInvestigate employee issues and conflicts and brings them to resolutionEnsure the organization’s compliance with local, state and federal regulationsUse performance management tools to provide guidance and feedback to teamEnsure all company HR policies are applied consistentlyMaintain company organization charts and employee directoryPartner with management to ensure strategic HR goals are aligned with business initiativesMaintain HR systems and processesConduct performance and salary reviewsProvide support and guidance to HR staffAnalyze trends in compensation and benefitsDesign and implement employee retention strategies

Maintain a proper flow of products to ensure that volume goals are metCreated Inbound Process Assistant training procedureManage 40+ associates and develop Process AssistantsStrategically staff a floor/dock and engage with associatesProvide quality and productivity coaching while delivering written feedback in regards to behavior, safety, quality and productivityWork closely with support teams such as Safety for incident prevention, Learning to help develop Waterspider training plans, and HR to hold lunar landing classes