Michael Carlsen Email & Phone Number

I have been doing different tasks at Datalinknord. My primary task was to create structure and document the work processes at Datalinknord. One of the first tasks was to implement a Helpdesk to structure the handling of costumers. I have also been using my technical experience in offering costumers Office365 solutions, helping with maintaining the datacenter. I have been a part of the team developing an app for different crafts like electricians, carpenters and other service companies to register time used, materials used, plan their working day and with integration to an ERP system. I was also a member of the support team handling the customers.

Svenstrup

Worked as infrastructure specialist, with tasks in projects, development, daily tasks and support. Worked with :Citrix Xenapp 6.5, Citrix PVS, Netscaler, HP San, HP BLades, Hyper-V, Server 2012, SCCM, Backup/restore (Microsoft DPM), Antivirus SCEP, Exchange, SQL, File, Print, AD, GPO ..Main Project: New infrastructure based on Microsoft strategy (Hyper-V, System Center, HP San, Citrix)

Svenstrup

Participating in the IT strategy process.Responsible for parts of the infrastructure : Axapta 4, Citrix, Security (RSA tokens, CAG, Trendmicro), Monitoring, Wan, Firewalls, VPN. Setting up external sales offices in Barcelona, Prague, Atlanta, Dubai and Ålesund. Technical project responsibility for different solutions. 1-2 lvl support using Helpdesk, 200 users in DK, 70 users worldwide. Projects: New LAN (Cisco PoE), New Wan (MPLS), New IP Telephony system (Siemes), New Infrastruture: Vmware, Veeam, Tomato, Citrix, Thin Clients, Access Gateway, RSA Tokens, Cisco DMVPN, High Availability (2 sites)Working with NeoProcess, Strålfors, AMC Banking, Logica, Readsoft, Capana ...

Svenstrup

Network administration, common it tasks internal and external, Lotus Notes 5.0 administration, education and support, (office97, winnt/2000, Lotus Notes), website development, firewall/antivirus administration, administration and setup of Citrix/Metaframe testinstallation