• Administer environmental compliance programs for a leading global logistics and transportation company, including stormwater, hazardous waste, air quality, and storage tanks, ensuring regulatory adherence across an assigned territory.• Conduct station audits for a major logistics provider, collaborating with management to address findings, develop action plans, and prepare for regulatory inspections.• Provide on-site compliance support, including spill response, employee training, and regulatory audit preparation, ensuring effective resolution of environmental issues.• Coordinate with internal stakeholders, external vendors, and regulatory agencies to manage environmental permits, oversee compliance projects, and ensure adherence to regulations.• Oversee consultants and vendors, developing scopes of work, managing contracts, and monitoring budgets to ensure timely completion of compliance projects.• Evaluate environmental assessments for property acquisitions and present actionable recommendations to management to support informed decision-making.• Support station operations with environmental equipment maintenance, hazardous materials management, and corporate internal auditing processes to ensure continued regulatory compliance.

• Lead regional review and evaluation of site-specific storage tank installation permit applications, ensuring compliance with regulatory standards and initiating enforcement actions as necessary.• Manage oversight of corrosion protection systems for both above and underground storage tanks, serving as a key liaison between DEP, industry stakeholders, and the public on corrosion-related issues.• Conduct thorough follow-up on Spill Prevention Response Plans and Aboveground Storage Tank (AST) inspection reports, investigating complaints and releases, and skillfully negotiating penalty assessments for violations.• Provide technical guidance and support as DEP liaison during Petroleum Brownfields projects, facilitating access agreements and ensuring compliance with environmental regulations.• Direct regional abandoned storage tank removal projects from inception to completion, including conducting preliminary assessments, drafting project scopes, overseeing bidding processes, and ensuring contractor compliance with project requirements.

• Managed operational oversight of regulated storage tank facilities, overseeing environmental releases, and coordinating cleanup efforts.• Conducted comprehensive inspections, investigated complaints, issued violation notifications, and enforced compliance with the Storage Tank and Spill Prevention Act.• Collaborated closely with diverse stakeholders—including governmental agencies, businesses, and community groups—to prevent storage tank releases and restore impacted natural resources.• Provided expert advice on and enforced regulations pertaining to above-ground and underground storage tanks, contributing to the development and implementation of environmental protection programs and policies.• Documented inspection findings, data, reports, and correspondence, ensuring accuracy and transparency in regulatory compliance records.• Responded promptly and effectively to inquiries from stakeholders regarding environmental policies, demonstrating strong communication and problem-solving skills.

• Completed a rigorous 12-month training program focusing on environmental inspection practices related to storage tanks.• Developed expertise in federal, state, and local environmental laws, including the Clean Water Act, Clean Streams Law, and Storage Tank and Spill Prevention Act.• Acquired proficiency in documentation and reporting requirements, as well as regulatory compliance frameworks.• Expanded knowledge of water program concepts and local policies aimed at safeguarding water resources and environmental quality.

- Provided exceptional customer service across in-person, phone, and email channels, resolving inquiries and enhancing customer satisfaction.- Trained and onboarded new team members, developing and delivering training on product knowledge, service techniques, and company policies.- Collaborated with managers to address customer concerns and improve service processes, driving operational efficiency and loyalty.- Supported team members by handling complex issues and escalations, contributing to a customer-focused environment.

- Supervised a team of 10 employees, ensuring smooth operations, excellent customer service, and adherence to company policies.- Managed daily store activities, including opening/closing procedures, cash handling, and inventory management, meeting sales targets and maintaining a well-organized store.Trained and coached new team members, fostering a positive work culture and improving team performance.- Resolved customer issues and complaints promptly, ensuring satisfaction and retention.- Implemented loss prevention strategies and monitored inventory levels, minimizing shrinkage and optimizing stock availability.