Michael Antoniadis Email & Phone Number

Hamilton, On, Ca

Oakville, Ontario, Canada

• Addressed guest concerns with empathy and action, assuring a positive experience upholding the brand’s strong customer service reputation.• Personalized guests experience to ensure a positive visit leading to a rise in returning guests.

Burlington, Ontario, Canada

Hamilton, Ontario, Canada

• Facilitated an impartial student leadership selection process, overseeing the screening of more than 300 applications and the appointment of 100 Greensuit Representatives for the 2024 McMaster Welcome Week.

Hamilton, Ontario, Canada

• Welcomed, supported, and moved over 4000 incoming first year McMaster students. • Led memorable and engaging events to foster an inclusive and supportive community.• Promoted campus resources to aid in the academic, professional, and personal success of freshmen students.

Toronto, Ontario, Canada

• Supported the audit team by conducting risk assessments, performing audit procedures, and collaborating with colleagues to identify control weaknesses and process inefficiencies, ultimately contributing to the enhancement of the company's internal control environment.• Effectively conducted design and effective testing of controls which contributed to the identification of several gaps within a Line of Business’s risk environment.

Hamilton, Ontario, Canada

• Applied strategic analysis and innovative problem-solving to develop a winning solution to challenging cases.• Demonstrated exceptional teamwork and leadership skills during a rigorous case competition, collaborating effectively with teammates to develop actionable recommendations that addressed complex business challenges.• Excelled in a high-pressure environment, showcasing adaptability and critical thinking to analyze market trends, devise a comprehensive business strategy, and deliver a compelling presentation.

Oakville, Ontario, Canada

• Coordinated the opening of the take-out department at a new location enabling a smooth entry into a new region.• Conceptualized a new method to pack orders revitalizing the profitability of the take-out department.• Oversaw a team of five, strengthening skills and improving efficiency through coaching, leading to increased sales.

Oakville, Ontario, Canada

• Oversaw the production and display of freshly baked goods, adhering to strict quality and sanitation standards.• Implemented rigorous inventory management procedures to rotate stock and minimize waste, guaranteeing the freshness and quality of products.

Mississauga, Ontario, Canada

• Proficiently managed cash transactions with accuracy and efficiency, maintaining a balanced cash drawer at the end of each shift.• Provided exceptional customer service by warmly greeting patrons, accurately recording orders, and ensuring satisfaction.