Michael Duong Email & Phone Number

Davenport, IA, US

Rock Island, Illinois, United States

Bettendorf, Iowa, United States

• Greeted all individuals entering the facility in a welcoming manner and directed them to the appropriate person/location.
• Monitored facility access by properly checking all Level II Fitness accounts.
• Answered all phone calls/transferred any calls that need transferred throughout TBK Bank Sports Complex.
• Received and processed payment for membership, program sales, and any other cash transactions while practicing proper cash handling procedures.
• Reported member and visitor comments, suggestions, complaints, concerns and problems to the Level II Manager and Associate Manager in a timely manner.
• Adhered to all policies and procedures of Level II Fitness.

Davenport, Iowa, United States

· Provided excellent customer service· Approached customers storewide and asked if help is needed and take them to the location of merchandise· Explained benefits and features of merchandise to customers and suggested add-on merchandise· Maintained general knowledge of all products· Computed price quotes, ordered merchandise from order catalog, provided.

Performed various tasks, including assisting customers with finding the products they need, maintaining cash registers, scanning items, applying discounts on customer purchases, processing returns, and implementing store policies.

-Cleaned work stations, utensils, equipment, and storage areas after each use-Prepared ingredients for use in food preparation, including chopping onions, grinding coffee beans, measuring spices, and slicing meats-Prepared and served food and drinks to customers at the counter or table, including making sandwiches, pouring coffee, and serving soup-Took.

Bachelor Of Arts - Ba, Finance, 3.62

Activities and Societies: Finance Clubgraduated with cum laude

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.3 Gpa

Highschool Diploma