Michael Gartner Email & Phone Number

Dubai, Ae

Dubai, Ae

Wien, Wien, Österreich

Here, I optimise digital product management by advancing processes across the department. I strengthen long-term technology alignment by executing sustainable technology and product strategy. I expand market influence across the DACH region by managing operations within Germany, Switzerland, and Austria. I generate new revenue streams by successfully repurposing existing services into standalone technology products and services. I foster innovative corporate culture by establishing sustainable, collaborative, and creative work environment.Some key accomplishments associated with this job role include:* Elevated team productivity by managing IT and product teams with 12 employees on technical and disciplinary levels, including recruitment and development.* Enhanced project efficiency by promoting agile methodologies, including Scrum and Kanban.* Secured the European Crowdfunding license in 2023 by playing a significant role in the application process.* Improved IT security compliance by implementing and monitoring robust security protocols and requirements.* Increased customer satisfaction by documenting customer experience and feedback for continuous improvement.* Boosted decision-making accuracy by implementing a business intelligence solution to monitor product and process performance, defining and tracking KPIs.* Increased transparency and security by implementing the notarization of digital assets (shares, bonds) on the blockchain referred to as "tokenization of assets."

Austria

During this tenure, I strengthened client relationships by managing key accounts and providing tailored support and solutions. I increased product adoption rates by developing custom product solutions tailored to client needs. I pioneered new revenue streams by co-developing and leading the new Anti-Fraud business unit. I optimised product offerings by conducting comprehensive business analyses and implementing product and feature enhancements. I streamlined development processes by prioritising and approving software developments aligned with business goals. I provided actionable insights to management by preparing key metrics for strategic decision-making. Rendered employee expertise by coaching employees/process experts and fostering a culture of continuous improvement.Some key accomplishments associated with this job role include:* Delivered projects valued at 1M+ EUR by overseeing project volumes and focusing on efficiency and profitability.* Enhanced team performance by 15% by leading projects with 10+ employees and ensuring clear direction and resource allocation.* Introduced first B2B fraud prevention product for online businesses in e-commerce, banking, and insurance sectors.* Improved process efficiency by designing and implementing a practical process management system.* Improved client satisfaction by creating business/service requirements in close coordination with clients.

Wien

During this tenure, I cultivated cross-functional collaboration by leading interdisciplinary project teams with 50+ members, ensuring alignment across departments. I accelerated product launches by augmenting the product launch process for timely market entry. I have maintained high customer satisfaction by managing banking products for private and corporate clients, ensuring continuous service quality. I established treasury management by managing funds based on detailed business analyses and strategic insights. I improved internal knowledge sharing by disseminating market and product analyses, guidelines, and process manuals, including their development. I streamlined communication by serving as product managers' primary point of contact, facilitating smooth operations and decision-making.Some key accomplishments associated with this job role include:* Enhanced team productivity by managing four employees on a disciplinary level, including development and deployment planning.* Delivered projects 10M+ EUR by overseeing large-scale project volumes with a focus on financial efficiency.* Boosted formal completion rate of product launches by 25% by leading the development and implementation of an innovative product lifecycle management approach at Raiffeisenlandesbank Niederösterreich-Wien, ensuring comprehensive integration of regulatory requirements across product launch, maintenance, and termination processes.* Reduced overall product introduction time by over 50% by streamlining cross-departmental collaboration, engaging all organizational units involved in a product's lifecycle, and enhancing compliance with European banking regulations.* Enhanced operational efficiency and regulatory compliance across the bank's product portfolio by implementing a new approach to product lifecycle management, ensuring that all processes were fully aligned with regulatory standards..

In this role, I ensured successful project outcomes by leading internal and external projects, including process control. I have streamlined product launches by developing and maintaining the product launch process and overseeing effective implementation. I provided actionable insights by conducting comprehensive product analyses to inform strategic decisions.Some key accomplishments associated with this job role include:* Increased employee performance by coaching process-responsible employees and fostering culture of continuous improvement.* Enhanced operational efficiency by developing and improving critical processes across the organisation.* Improved process management system effectiveness by contributing to design and further system development.* Expanded digital trading capabilities by modernising trading operations and digital trading platform 360T.

Wien

During this tenure, I evaluated existing workflows and identified areas for improvement to enhance efficiency and reduce operational costs. I oversaw daily operations and aligned with organisational objectives to ensure processes running smoothly. I performed closely with various departments to ensure process alignment and consistency across the organisation.Some key accomplishments associated with this job role include:* Enhanced operational efficiency and accountability by successfully establishing, managing, and monitoring a comprehensive process management system at Birner.* Ensured rigorous project governance and execution by spearheading the introduction of a project management framework aligned with ICB 3.0 standards of the IPMA.* Provided consistent and transparent updates to owners by implementing a continuous reporting mechanism, ensuring clear visibility into project progress and business performance.* Boosted operational efficiency by focusing process management efforts on company's supply chain management at Birner.

Wien

In my role as an Administrative Coordinator, I provided comprehensive support for the owner and executive team. I independently managed meeting preparations, participated actively, and ensured all action items were addressed promptly. I executed and monitored group-wide directives, enhancing organizational efficiency and alignment with strategic goals.Some key accomplishments associated with this job role include:• Coordinated effectively between owner representatives and various business units, improving communication and operational efficiency.• Led and contributed to various internal and external projects, driving business development and meeting project objectives.• Managed coordination for global subsidiaries, facilitating smooth operations across international locations.• Supported the development and implementation of corporate strategy, contributing to long-term business growth and competitive positioning.

Internationales Projektmanagement

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