Michael Harman Email & Phone Number

Irving, Tx, Us

Dallas, Texas, United States

Dallas, Texas, United States

• Developed a Proxmox cluster-based load generator for the Wireless Backhaul over PON project, enabling realistic network congestion simulation and allowing the ability to monitor live traffic flows and export the data for analysis.• Led the L4S Enabled Cloud Gaming proof of concept, demonstrating L4S technology's potential to enhance cloud gaming experiences under network congestion.• Configured routing and data flows for the MEC Key Performance Indicator (KPI) proof of concept, providing enterprise customers with real-time MEC performance data via a custom dashboard.• Deployed the RoomAlert monitoring system within a datacenter safeguard equipment, leading to enhanced operational reliability and reduced risk of costly downtime.

Dallas, Texas, United States

• Developed a tool to automatically generate datacenter logical network diagrams directly from running configurations on active devices, reducing the process time from up to a few days to a maximum of 20 minutes, saving ¼ year of FTE.• Worked with engineers to deploy pre-service and in-service Network Cloud zones in a datacenter.• Created a Playbook GUI for subject matter experts to develop logical evaluators in a proactive network insight solution called Rubicon, eliminating the need for Python coding knowledge.• Hosted meetings to train SMEs on creating playbooks using the GUI and provided an understanding of Rubicon's purpose and effective usage.

Lafayette, Indiana Metropolitan Area

• Interpreted customer objectives to propose solutions based upon budget and product availability.• Demonstrated the ability to adapt and learn quickly in a fast-paced environment.• Answered product questions with up-to-date knowledge of the latest consumer technology.

Bloomington, Indiana, United States

• Kept accurate records of attendance, disciplinary actions, and medication use for over 30 children.• Collaborated with other counselors to design fun and enriching learning activities for campers.

Nashville, Indiana, United States

• Traveled to customer sites to perform home installations of routers and network interface devices.• Collaborated with network administrators in moving client data to a new system, allowing technicians to efficiently lookup customer's equipment information.• Managed support tickets regarding hardware and software issues to diagnose and solve network issues.

Nashville, Indiana, United States

• Assessed each classroom to guarantee readiness for the start of the school year.• Troubleshooted and resolved technical issues with teachers.• Ran cabling throughout the school to accommodate for expansion with additional network drops.