Michael Hughes Email & Phone Number

Salt Lake City, UT, US

Greater Salt Lake City Area

Full Stack site designed to help simplify and organize information pertaining to the World of Warcraft guild Complexity. HTML | React.js | Javascript | CSS | Node.js | Docker | Cron | Blizzard's Official API | Blizzard's Official OAuthLink: https://complexityguild.net/GitHub: https://github.com/KryoUS/complexity-website

Working with a small group of students, we created an interactive web app that plays a song and allows the user to change various sounds by moving parts of the environment.Running React in Node.JS, heavily uses the Tone.JS library.Link: tonal-cqocwkgopl.now.shGitHub: https://github.com/group-project-wsl16-a/tone

Draper, Utah

Managing the onboarding process for multiple client accounts simultaneously. Assisting the Department Manager in creating processes for onboarding clients. Creating various documentation and training coworkers on tasks and processes. Speaking with clients regularly to ensure that they understand the onboarding process. Learning as much about the client's.

Draper, UT

Managed a small team in the Technical Support Department as well as performed troubleshooting on difficult issues reported by customers. Heavy use of SQL to monitor and track information. Gained source code access to better debug and troubleshoot issues. Assisted Management in rebuilding the Technical Support Department's policies and training procedures.

Assisted customers with our custom interface and troubleshot various issues. Maintained, built, and setup custom computer systems. Was promoted to Social Media Manager, responsible for updating Twitter, Facebook, and the Company Website. Promoted to Host for All Night LAN Parties, Private Parties, and tournaments.