•Coordinate and facilitate flawless AV support for live events.•Manage campus-wide deployment of computing resources for students and staff.•Demonstrate commitment to excellent customer service at the IT front desk.•Respond promptly to help desk requests through various channels.•Troubleshoot and maintain computing resources, printers, media, telephones, andnetworking equipment.•Develop documentation of standard operating procedures and training materials.•Supervise and delegate tasks to optimize team efficiency.•Manage department records, databases, and inventory with precision.•Generate detailed reports on equipment usage and life cycles.•Play a crucial role in addressing technology needs during college events.•Provide immediate 24/7 communication via Slack for issue resolution.

•Manage a master database using MITC, overseeing records with meticulous detail.•Maintain timelines, objectives, and communications for efficient scheduling.•Prepare comprehensive reports for state billing, employee trends, and scheduling analysis.•Develop care plans for clients, emphasizing a patient-centric approach.•Actively participate in ongoing training and professional development.•Conduct audits for internal controls, ensuring compliance with regulations.•Regularly evaluate employees, conduct insightful interviews, and foster opencommunication.•Identify potential risks and implement proactive strategies for patient safety.•Interview prospective candidates, contributing to the recruitment and retention of toptalent.

•Facilitated innovative learning experiences using smartboards and technology.•Assisted teachers with classroom management and document coordination.•Organized and guided activities for students.•Supported individualized education plans to achieve academic goals.•Provided optimal instruction and academic support.•Input attendance data into the Board of Education client program, SESIS.

•Spearheaded digital sales growth through strategic planning and innovative marketinginitiatives.•Oversaw the successful implementation of new products, contributing to increased revenue.•Set up and installed new hardware and software systems, including Windows, macOS, andLinux.•Maintained a highly efficient online database to track customer orders and productinventory.•Assembled and configured computer systems, ensuring optimal performance and customersatisfaction.•Proactively communicated with customers to understand their needs and recommendedappropriate computer systems.•Conducted regular upgrades of firmware, software, and outdated drivers and applicationsfor optimal system performance.•Managed budgets for advertisement and social media platforms, boosting brand visibilityand market presence.•Maintained accurate documentation of computer systems and configurations, ensuringtraceability and consistency.•Successfully managed multiple projects concurrently, meeting deadlines and deliveringhigh-quality results.•Demonstrated strong leadership skills by effectively coordinating project teams andresources.

•Developed strategic and tactical plans in collaboration with Assistant District Attorneys andUpper Management.•Collected, organized, and input information into a digital database using the PCMS system.•Tested validity, accuracy, and consistency of intelligence data (Police Body Camera Footage).•Used statistical methods to analyze data and generated reports and spreadsheets withExcel and Google Docs.•Communicated effectively with the project team regarding issues and needs for projects.•Merged data with existing data sets while maintaining documentation.•Conducted thorough analysis of Police Body Camera Footage to support investigations.•Ensured the integrity and reliability of intelligence data, playing a vital role in legalproceedings.•Collaborated with law enforcement agencies to enhance the efficiency and effectiveness ofdata analysis processes.•Upheld strict confidentiality and adherence to legal and ethical standards in handlingsensitive information.

Managed communication with the project team and utilized accounting software.•Produced high-quality documents, spreadsheets, and presentations.•Oversaw monthly collections, maintaining high payment rates through positive tenantrelationships.•Collaborated with building owners on marketing initiatives and business plans.•Prepared and submitted quarterly/annual payroll taxes.•Handled correspondence, filing systems, and calendar plans