Accountable for eleven to nineteen personnel through opening, closing, cash control, employee development, and maintenance Handled store profits/losses, orders, inventory, maintenance, day to day operations, customer service, repairs and site appearance Supervised and Trained Site, Senior Assistant and Assistant Managers

Increased customer volumeHighest seller of memberships most months within districtHired and managed the team who sold the most memberships most months than any other location within the companyTrained Site Managers and Assistant Managers within the companyMaintained a neat, clean and organized overall site appearancePerformed all routine diagnostic maintenance and repairs to the car wash equipment

• Managed caseload of six individuals to ensure ISP outcomes are achieved • Electronic client record, billing engine, quality improvement, reporting and administrative dashboards• Improve client access to community resources to include shopping, job seeking, benefits, housing, medical, and activities • Contribute to quarterly individual support plans and attend weekly meetings to ensure clients needs are met• Assist adults with intellectual disabilities in self care skills, medical skills, personal adjustment, relationship development, motor skills and socialization skills• Trained Direct Support Professionals in all standards set forth by policies and procedures

• Developed and implemented marketing and media products to include: Handbills, tri-folds, brochures, leaflets, posters, television commercials, web postings, and radio scripts• Researched and analyzed methods of influencing foreign populations from information sources• Mediated disputes, negotiated agreements, built rapport with key leaders, communicated through an interpreter and briefed commanders• Operated loudspeaker systems , state of the art computer, analog and digital recording and playback devices

• Conducted crew drills on PATRIOT launching stations, reload/resupply operations and intelligence duties• Performed checks and adjustments on weaponry to ensure safety and functionality • Honorably discharged and earned medals for exceptional meritorious service, exemplary behavior, efficiency, and fidelity