I have held various positions covering all facets of IT including; Microsoft Desktop/Server Technologies, LAN and WAN, ERP Solutions, End User Support and the mentoring of small teams. I have continually demonstrated the ability to provide solid strategic advice to organisations when aligning IT services to organisational goals. My ability to negotiate, monitor and review external IT and telecommunications service providers against their agreed service levels, has realised cost savings while still maintaining robust, reliable services. Following on from my Graduate Certificate of Information Technology, I have commenced studying the Master of Business Administration (InfoTech), as I believe that combining my existing IT skills together with a broader business knowledge is crucial in ensuring an organisations success as it helps align IT initiatives with both the strategic and operational goals.