Michael Combs Email & Phone Number

Oklahoma City, OK, US

Mckinney, Texas, US

• Product Development: Guide the development of IoT hardware products, software architecture, and solutions that create tangible value for customers.
• Innovation: Drive innovation throughout the organization by creating opportunities for creative thought and candid engagement. Serve as a conduit for communication through the development of trust and transparency.
• Operational Efficiency: Optimize processes, supply chain management and implementation to increase operational efficiency, mitigate challenges, and enhance team performance.
• Strategy: Craft and implement scalable infrastructure and long term strategies to position the business for growth.

Oklahoma City, Oklahoma, US

• Product development and strategy for 2 global brands (7 categories—350+ products), and 1,000+ retailers—driving $160M+ in commercial value (B2B, B2C, and B2B2C sales and repairs). Leadership of 15 corporate growth.
• Product Development: 30+ new products and 20+ product revisions.
• Customer Service Restructure: Increasing ticket throughput by 2.5x, reducing repair turnaround as much as 54% and repair escalations by 40% with existing personnel.
• Pricing Model Development: Increasing distributed product GPM 9% and overall GPM 7% — mitigating tariffs and pandemic-related supply chain issues.
• Supply Chain Diversification: Optimized product and vendor mix to improve inventory resilience — leading a KPI-driven initiative replacing underperforming products / vendors, reducing delivery times, lowering COGS as.
• Technology Automation: 8 month ERP selection, testing and implementation—saving 65% annually and providing real time visibility into product operations, manufacturing, purchasing and inventory.

Oklahoma City, Oklahoma, US

• Recruited to help CEO turnaround profit performance, customer relationships and culture —restructuring technology and manufacturing systems, turning around a legacy business model and product development pipeline, and.
• Product Development: 20+ electronics and software products for 15 clients, including SONIC, Pizza Hut, Subway and Braum's across thousands of locations in the US and abroad.
• Product Modernization: Including value engineering and modernizing 10 existing products and reorganizing supply chain, averaging a 65% reduction in COGS.
• Manufacturing: Increase capacity 60% by redesigning operational workflows and cross training call center employees in electronic assembly—improving product knowledge, and reducing escalations.
• People and Process: Implemented changes in culture, pay disparity and communication—dramatically improving employee satisfaction and efficiency.

Client engagements helping start-up to mid-market companies bring innovative ideas and products to life—drawing on local bench of experts (e.g., software, electrical and mechanical engineers) to drive client growth and expansion through 5 micro-LLCs (e.g., 2nd Level Labs, 405 Group).

Ottawa, Ontario, CA

• Developed high performance, lifesaving SaaS, web and desktop applications for 911 computer aided dispatch, fire, police, and emergency medical services for state and local governments with populations up to 1 million.
• Phonetic name matching algorithm, which led the industry in consolidating criminal histories.
• MQTT Broker and clients, and community contributions to OASIS MQTT 3.1.
• Address parsing and geocoding engine—outperforming publicly available location APIs (i.e., Google).

Oklahoma City, Oklahoma, US

Joined as employee #30— developing pioneering, internet-based (pre-cloud) infrastructure, platforms, and services (early SaaS) that positioned the company for acquisition. Scalable technologies included maps servers (largest provider of 3rd party digital maps), automated software updates, address parsing, geo-coding, data back-up / encryption, and load.

Developed data collection platforms used by small- to mid-sized oil and gas companies, including well data simulator enabling off-site HW and SW testing.

Socorro, NM, US

Developed software and electronics related to the simulation and testing of💥explosive materials and provided instrumentation, support and data collection of explosives field tests.

Trained as a carpenter and built custom homes in the family business, including general construction, jobsite management, planning, material selection, estimation and sourcing.

Bsc, Physics, Concentration Astrophysics

Computer Science