Michael Feldman Email & Phone Number

✯ Responsible for IT Security and Technology Infrastructure✯ Develop and implement operational and cybersecurity best practices✯ Service Management: Defined and updated services in the catalog to ensure efficient and effective IT service delivery. Managed application lifecycles, balancing costs, risks, and value, while overseeing software licenses, vendor relationships, and contracts to align with organizational needs and budgets.✯ Security and Compliance: Implemented and maintained security measures across networks, systems, applications, and data. Conducted audits, ensured regulatory compliance, and managed incident response, including communications with regulators or law enforcement.✯ Business Continuity and Disaster Recovery: Developed and updated plans to ensure business continuity during emergencies. Regularly practiced these plans and established backup systems and processes for quick recovery of critical data and services.✯ Asset Management: Tracked and managed IT assets, including hardware, software licenses, and warranties, to ensure optimal utilization and cost-effectiveness.✯ Strategic Initiatives: Led initiatives to position IT as a strategic partner, focusing on infrastructure upgrades, cybersecurity awareness, and the implementation of new systems to improve auditing and efficient operations.✯ Infrastructure Upgrades: Focused on infrastructure upgrades to provide a foundation for security controls and lower service delivery costs. This includes hardware standardization, network segmentation, and asset management

New York, Us

✯ Columbia Care acquired Green Leaf Medical in 2021✯ Hired directly by Columbia Care and promoted to oversee the IT Security of their corporate and portfolio interests✯ Oversee the implementation of NIST and CISA security standards✯ Directed integration of policies and procedures to ensure adherence to cybersecurity best practices✯ Implemented secure communication policies to include DLP, DRM, and Edge networking✯ Implemented mandatory cybersecurity training for all users who access corporate assets to ensure protection across all avenues of attack✯ Briefed Executive management on the selection of secure tools and SOPs for minimizing risk✯ Oversaw the selection and implementation of proper insurance and disaster recovery and business continuity planning

Frederick, Maryland, Us

✯ Responsible for providing strategic recommendations and guidance for all organizations' technology and risk management activities✯ Works as part of the executive management team to inform and implement sound, secure solutions necessary to support the organization's day-to-day operations and financial targets✯ Consults on M&A opportunities and provides technological and operational guidance to offset risk and/or cost while protecting the organization from known and as yet unknown threats, whether from external or internal actors✯ Directed the implementation of NIST and CISA security standards✯ Focused the organization on matching HIPPA compliance requirements across multiple states✯ Designed information and physical security for highly-regulated facilities in numerous states, including a 200,000+ sq. ft. manufacturing facility

Clifton, Va, Us

✯ Developed and Implemented Enterprise Budget; including Policy, Processes, and Tools✯ Implemented best-practice operational, fiscal, and security policies✯ Facilitated the consolidation of multiple siloed toolsets into Microsoft Teams with full business continuity infrastructure✯ Simplified operations workflow using PowerApps, with integrations of Microsoft Lists, Planner, Outlook, and third-party tools✯ Responsible for corporate rebranding to include mission and vision, strategic market analysis, visual refresh, and commercial product identification and development✯ Created marketing launch campaign to coincide with the Women Presidents'Organization and American Express's award to J P Systems as number 21 out of the top 50 fastest growing woman-owned firms for 2020✯ Integrated Risk Management Framework (RMF) via Salesforce and Pardot; implementing process and regulatory controls; documenting activity from initial marketing and sales engagement; requirements and proposal development; contracts; onboarding; service delivery; invoicing; and customer relationship management (CRM)✯ Advised President on a growth strategy to include: market identification; productization of services; M&A evaluation; market entry metrics; financial projections; supporting sales and marketing projections✯ Identified and developed relationships with key industry partners✯ Tracked project status, compliance, employee morale, customer feedback, budget, and sales projections via visual dashboard; (standardization of processes, procedures, systems, compliance, and data standards to feedvisual, real-time metrics built in PowerBI to track performance: KPI, leading and trailing indicators, employee feedback, and net-promotor businessanalytics)✯ Recognized internal resources to encourage employee growth and retention, building culture and loyalty; developed programs to recognize future women entrepreneurs and to provide mentoring and job opportunities to recently discharged female vet

San Francisco, California, Us

✯ Responsible for multiple, complex projects, ranging from Divestitures to Product and Process Development. The initial focus consisted of directing ServiceNow data integration efforts from a top-down perspective. Developed and executed multi-step, multi-national project plan to standardize development efforts and communication across diverse teams and geographic areas, quantify resource utilization, asset allocation, and project cost analysis critical to understanding the build vs. buy financial impacts. ✯ Coordinated multiple simultaneous projects with teams across the globe; London, Berlin, Africa, India, and the US.✯ Key Projects✯ Developed strategy, project plan, and resources required to divest a Not-For-Profit from the Discovery infrastructure and applications, which they had relied on for over fifteen years. Negotiated contracts, identified stakeholders, reached agreement and timelines and executed on time and on budget✯ Developed the strategy to run a Feasibility Study for an effort to replace traditional telephony with a mobile-first philosophy. Developed multiple feedback forms to capture and analyze data from the first trial group and provided results and analysis to senior management. Prepared Project plan with lessons learned and best practices as the community for the pilot study is to more than quadruple the original group✯ Developed Software development procedure to slow down multiple avenues of ingress to a team of five developers, from a community of over fifteen- thousand employees, to provide meaningful customer updates, allow resource utilization and capacity planning, and be able to track the costs of internal development as a means of providing information to Senior Management.

Washington, District Of Columbia, Us

✯ Hired to plan the transformation of a team of first-line, reactive, technicalsupport personnel into an optimized, engaged, and pro-active Sales Engineering organization.✯ Key Accomplishments:✯ Documented ideal future state via interviews with key stakeholders and identifying the project charter and definition of success✯ Developed three scenarios to demonstrate costs associated with re-trainingand re-organizing staff vs. buying or building from scratch✯ Delivered summary recommendations detailing key milestones, objectives, roles and responsibilities, KPIs per resource, operational customer engagement processes, sales and technical training requirements per role, and organizational policies and procedures

Rockville, Md, Us

✯ Promoted to Drive results with a team of 15 Solutions Architects, Technical Writers, and Product Fulfillment Specialists. Increased closed business by 10%, resulting in a 25% increase in topline revenue growth for a $50M IT Managed Service provider (MSP). ✯ Deliver quality products by utilizing standardization and best practices. ✯ Product Messaging & Positioning: Spearheaded new product positioning messages for sales pitches. Trained sales staff and management to focus on value rather than features/ benefits. Also educated on customer requirements, market intelligence, and competitor differentiation. ✯ Increased product margins by more than 20% by re-engineering the sales engagement process and refining organization-wide messaging, resulting in increased perceived value and longer-term, higher-margin OPEX solution model sales. ✯ Assumed role as corporate liaison with General Counsel for contracts, teaming agreements, and strategic partnerships.✯ Vision & Mission: Worked with marketing to clearly define the strategic vision, mission, and company's branding identity, including the development of campaign strategies and thought leadership content.✯ Client Service & Management: Increased initial service revenue by 15%through the production of deliverables that matched the customer's communication styles and a clear definition of success. Supervised all solutions sold and ensured contracts delivered customer requirements, while still remaining profitable✯ Technology Improvements: Produced secure solutions based on customers' national, international, and compliance requirements, including SDWAN, Hyper-converged Infrastructure, Application Integration and Development, Azure/AWS, on/offshore resources, and other technologies.✯ Operational Management: Developed and implemented Business Intelligence (BI) dashboards with Key Performance Indicators (KPIs) to allow management to benchmark progress against objectives.

Rockville, Md, Us

✯ Acquired X3O Emerging Technologies on behalf of Dataprise, Inc., and integrated personnel, applications, operations, financial controls, and customer accounts into the existing company structure. Developed mergers and acquisitions strategy, including due diligence process and valuation strategies, for additional acquisition opportunities.Key Achievements:✯ Reorganization/Reengineering of Managed Services Division: Revamped strategic vision, mission, policies and procedures, and performancemeasurement, resulting in higher profits and increased customer satisfaction.✯ Customer Strategies & Engagement: Served as liaison in customer contract negotiations and fielded all escalated customer issues related to service, sales, and engagement. Wrote and implemented the Customer Engagement Manual and services summary. Designed strategy to migrate customer base from break-fix, hourly engagements to higher revenue recurring agreements with employee/customer training initiatives. ✯ Migrated more than 55% of existing customers to the new models within a three-year time period.✯ Outreach: Launched outreach campaign to build relationships with prospective customers, acquisition targets, and strategic partners. Negotiated and closed corporate partnerships and vendor agreements.✯ Sales Consultation & Strategies: Assisted Dell sales teams in Nashville, TN, and Round Rock, TX, after divestiture from Perot Systems, providing advice on sales strategies that resulted in service sales win percentage increases.

✯ Conceived project and launched a new company, the first pure-play MSP servicing SMB and Mid-Market Corporations. Managed three businessdivisions and sold the company to Dataprise in 2014. Raised $1M in capital and increased revenue to $7.5M✯ Key Achievements:✯ Market Analysis & Development: Reviewed market data, conductedbusiness intelligence research, and developed business models and financials to align needs with untapped and underserved markets. Developed all policies and procedures and partner/vendor agreements.✯ Execution of Technology Solutions: Pioneered profitable bundling of SaaS, PaaS, and IaaS, security, data backup, disaster recovery, and businesscontinuity/mobility solutions, with a focus on automation and best practices.✯ Service Delivery & Customer Satisfaction: Designed and delivered solutions and world-class customer service to a peak of 1500 clients, transforming organizations, and delivering value to customers by migrating systems to highly resilient Windows, Mac, and Open Source infrastructures, and the eventual migration to Cloud and Mobile solutions.✯ Branding Development & Management: Developed and drove corporate branding, including architectural design, retail, office and data center construction, signage, public relations, and other events. Delivered presentations on NBC, Fox, CBS, and other local affiliates.

Mclean, Va, Us

✯ Planned and implemented strategy for data center acquisition and corporate infrastructure consolidation. Consolidated 14 data centers into two enterprise-class data centers.✯ Key Achievements:✯ Coordinated all details of implementation strategy with divisional technical and facilities management and ensured inclusion of all departments in risk management and migration and consolidation efforts.✯ Played key role in the purchase and retrofitting of Tier-4 data center, including assisting with power requirements, HVAC, security, and NOCdevelopment.

✯ Provide leadership in determining the company's overall strategy, with respect to emerging technologies and trends, product and application development, marketing, branding pricing, and managed and professional services direction and support✯ Principal, in coordination with the CMO, in the rebranding of the company from MobileLogic to Valtus, including the management of an international branding agency, development, and approval of all logos, style guides, websites, print, physical and online assets✯ Responsible for design and implementation of an enterprise-class organization, encompassing infrastructure, operations, ERP selection, telecommunications, web services, customer support organizations, and facilities. Providing support to offices in New York, Denver, Boston, and Virginia, as well as customer communications and data infrastructure ✯ Direct over 20 full-time employees and contractors✯ Responsible for $10M budget, and for ensuring the IT organization meet its annual goals and objectives☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲About Vaultus:Vaultus, Inc. is a mobile applications provider (MAP) that delivers innovative wireless solutions for Global 1000 enterprises. Headquartered in New York City, they draw on a rich heritage of innovative leadership in wireless technology and applications to help enterprise clients improve productivity, reduce costs and increase revenues. With this leadership and their powerful proprietary delivery platform, Vaultus provides enterprises with a partnership that delivers workable, usable mobile applications via a combined package of software solutions, professional services, and managed services.

Us

✯ Created and managed a dynamic, infrastructure organization of over 40 engineers capable of securely supporting 5000 users spread across 14 geographically diverse offices✯ Managed build-out of the company's data center and services, including secure remote access and integration with the CMGI corporate infrastructure✯ Directed the integration of the technical organization to provide an enterprise-grade infrastructure and data center✯ Oversaw the selection, design, and construction of 5 new office spaces.✯ Worked with various architects, contractors, and other vendors from the design phase through completion of the build-out for each project✯ Responsible for design and implementation of the signage facing the Dulles toll road, ensuring CMGI Solutions was the first sign visitors saw when leaving Dulles Airport

Danderyd, Stockholm County, Se

✯ Developed first-ever Intranet application on clustered server environment to support collaboration across geographies using Cold Fusion, ASP, J-Script, and SQL backend.✯ Managed all aspects of Teligent's Internet and Intranet applications.✯ Managed development and implementation of multiple versions of each application✯ Oversaw a team of 10 application developers and acted as the departmental liaison between Web Development and IT Operations, Marketing, Customer Service, HR, Sales, and the Executive team