Michael Hess Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Richmond Hill, On

Owner of Cisco vendor relationship. Led Solution Architect team that supported 70 inside sellers and 25 field sellers throughout Canada. Coached Inside Sales teams, established focus areas with Cisco and negotiated investments and campaigns with Cisco. Prepared business reviews, assisted in solution sales, provided single point of escalation, and tracked results. Maintained required certifications for Cisco Gold partnership. -Developed and implemented strategies to grow Cisco sales with Inside Sales team 600% over 3 years—despite inheriting a team new to tech industry. -Catapulted overall Cisco business 275% in first 2 years. -Implemented software-centric approach to Cisco sales—closing 4 Enterprise agreements totalling $1M in just 4 months and opening 6 additional opportunities totalling $2M+.

Mississauga, On

Directed team of 8 presales Solution Architects (producing $75M+ in annual revenue) and Professional Services team of 15 technical consultants (maintaining 70%+ billable utilization rate). -Grew security practice 200% in just 2 years. -Resolved friction between Services Management and technical teams to deliver large public-sector outsource project on time. -Developed and executed an implementation plan for large power facility moving from traditional telephony solution to Cisco Unified Collaboration.

Mississauga, On

Managed budgets, forecasts, and customer billings for 12 consultants and subcontractors with $4M in annual billings. Identified and developed network of subcontractors to augment capabilities and availability. -Proposed network and security infrastructure changes for large health care client’s network that resolved major virus outbreak and resulted in fewer outages going forward.

Richmond Hill, On

Mississauga, On

Waterloo, On

Waterloo, On

Waterloo, On

Waterloo, Om

Mississauga, On