Customer Support, Service Innovations Project leader for latest innovation within the Nuclear Medicine Industry, Solid State PET System. Business transformation in Design Transfer and Design Controls (21 CFR 820), process development remediation teams. CAPA Review Board Representative. − Coordinated global market teams to ensure readiness for installation of 15 systems in Q4, 2017 that resulted in revenue recognition of over € 23.7M, exceeding Annual Operating Projections.− Drove serviceability optimization to reduce call rate leading to increased customer satisfaction and reduced customer down time.− Coordinated training requirements, led training developers in training content development, and coordinated field service training globally (~200 field support personnel). Ensuring service training for installation & service.− Led a team of technical writers in the development and deployment of over 30 service installation and service procedures in support of the product launch.− Coordinated operational readiness of over 375 unique spare parts in support of 26 global markets.− Spearheaded the shipment of an Investigation Device, in the midst of a product ship-hold enabling further product development in a clinical environment.

Program leader for the complete development and successful launch of the GE Matrix Coils.− Enabled over $100M in annual revenues.− Ensured customer focus during the development process holding radiologist internally review of images, technologist focus group studies, and patient comfort studies.Program leader Instrumental in executing cost reductions from 44k to 34.5k through supplier transfer and design modifications.− 1st Annual “Supply Chain Award” winner for “Variable Cost Productivity”. Cost reduction of $3K per coil resulting in annual productivity of $1.8M in first year.− Drove customer focus by developing connections with field marketing, sales, and service teams to gather information on coil success to drive product improvements. Connected with customers for feedback by initiating discussions with a consultant to create questionnaires and visited customer sites to obtain feedback on customer requirements.Closed FDA audit with no 483s on Design Controls. Appointed & acted as front room scribe for FDA investigation while helping in closure of findings and observations.

Established as the “go-to” guy in the mechanical engineering group LIFTING HNS STOP ORDER: Developed design concept which allowed our team to expedite concept to prototype to testing to compliance to production coils in 4 days (Fri thru Mon) allowing the MR business to ship systems, to generate $12 Million in revenue before Q3 end. ME GROUP DEVELOPMENT & PLANNING: Developed multiple documents, "Engineering Drawing Guidelines", & "Engineering Drawing Checklist" to provide the ME group guidance and direction in producing accurate, & consistent drawing documents that add value to the process by saving time, money, and improving product quality. Organized group training for ME personnel, focusing on injection molded parts design to provide increases in product quality and reliability.

Responsible with directing day to day operations of engineering department reporting directly to company owners, Complete Project Management, Project Presentation, Establishing Engineering Policies and Procedures, Full CAD Systems Utilization for increased design efficiency, and Project Proposal and Quotation. Resource development: Screening, interviewing, hiring, orientation and employee evaluation. Highlights Include: Core Business Development, responsible for increasing customer base with such companies as Kinetico, Western Enterprises, and Lamson & Sessions. Contract Manufacturing - Integral member of contract manufacturing team responsible for full development and production of UV free tanning system for Magic Tan LLC (Now Sunless LLC). Full mechanical neurovascular coil design for medical imaging equipment manufacturer, USA Instruments (Now GEHCC). Worked closely with RF Engineers to develop a system to maximize image clarity while increasing coil versatility. Established employee benefits package consisting of healthcare and retirement programs

A member of the power-train group, responsibilities include, design and analysis of driveline systems for custom vocational trucks. Additional responsibilities include the support of manufacturing/liaison engineering, customer service, truck costing, and sales order processing. Developed and implemented computer program that reduced driveline analysis time by over 50% that translated into an approximate savings of $50,000 annually.

Detailed responsibilities include project planning, total product design, overseeing prototype build, developing B/M, while supporting sales and marketing, purchasing and suppliers, and manufacturing. Responsible for the total redesign of MTD’s opening price point walk behind mower, with new design saving $1.0 million annually while improving product performance. Developed new infinitely variable transmission, reduced cost and the lawn mower won consumer reports best buy. Product Patents: US Patent # 5,803,847 (International Patent # RE37), 728US Patent # 5,934,052

Project Engineer: A Member of “New Concept” design team assigned to automotive improvements for Mopar Performance, Chrysler. Responsible for the conceptual design and analysis in the area of automotive powertrain components such as engine blocks, cylinder heads, intake manifolds and valve train. Assigned to Dana Corporation, Spicer Transmission Division for adaptation of automated control system to 7 speed mechanical transmission, titled “AMT– 7”