Michael A. Pusch Email & Phone Number

Portland, Oregon Area

Providing

Chicopee, Ma

- Complete knowledge and technology transfer from our partner company Menck Fenster in Germany- Assist with new production setup - Assist with CNC equipemt run-off in Germany - Monitor industry trends and new technology developments in the German window and door market - Recommend new products for the North American market - Modify existing European products to comply with North American standards - Research, design, and implement new product lines - Collaborate with European vendors - Deliver product training (tilt & turn windows, doors, RAICO Curtain Wall system, hardware, etc.) - Perform Quality Control and Quality Assurance in our production - Analyze and document production workflows - Install and train on best installation practices - Troubleshoot service calls - Manage testing and product certification (AAMA, NFRC, etc.) - Plan and manage the annual budget for my departmentsInterim Head of Project Management from April 2013 until March 2016 - Manage window, door and curtain wall projects after the official sales sign-off - Design a productive workflow for this department - Interview, hire and train new Project Managers Key Achievements: - Identifying and implementing the North American product line - Successfully transferring key product and production knowledge from our German partner company to the US - Completing AAMA and NFRC testing for this product line -Developing a lift & slide door program for the North American market

Portland, Oregon

- Support the founding of the North American subsidiary, the Dr. Hahn Corp. - Identify a potential sales and distributing partner- Provide technical and sales support for the new partner - Analyze the market and competitive products - Provide product development and modification in close cooperation with the German R&D department - Plan and prepare for trade shows - Monitor new codes and regulations that are relevant for the industry - Translate marketing material - Prepare, monitor and analyze industry-specific tests in cooperation with our customers (Dade County, Air-Water-Structural Testing, etc.)

- Manage the West Coast key accounts - Research and develop new accounts - Provide market research and analysis - Communicate with customers - Provide product training - Provide customer service and technical support - Analyze and evaluate customers‘ profiles - Prepare profile-specific solutions - Develop strategic plan for the West Coast region - Monitor regional codes that are relevant for the industry - Analyze customers‘ production processes and provide improvement suggestions upon request

- Manage technical department - Analyze and evaluate customer's profiles - Prepare profile-specific solutions - Provide technical training for new customers - Provide technical support for existing customers -Support product modification and new development in close cooperation with my German colleagues - Analyze competitors‘ products - Build custom sales samples - Conduct technical department performance appraisals - Schedule daily/ weekly work for technical department

Pompton Plains, Nj

Pompton Plaints, Nj

Master Craftsman'S Diploma, Woodworking

Matriculation