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Mike Russell Email & Phone Number
Vice President Operations
at
365 Pronto, Inc
1 work email found
@365pronto.com
3 phones found area 443 and 410
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Operations
Location
Scottsdale, Arizona, United States
Company size
Who is Mike Russell? Overview
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Quick answer
Mike Russell is listed as Vice President Operations at 365 Pronto, Inc, a company with 2 employees, based in Scottsdale, Arizona, United States. AeroLeads shows a work email signal at 365pronto.com, phone signal with area code 443, 410, and a matched LinkedIn profile for Mike Russell.
Mike Russell previously worked as Manager, Customer Success Operations at Tradetrax, Inc. and Board Member at Military Assistance Mission. Mike Russell holds Bsba, Management Information Systems / Minor Computer Science from University Of Dayton.
Company email context
Email format at 365 Pronto, Inc
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{first}.{last}@365pronto.com
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AeroLeads found 1 current-domain work email signal for Mike Russell. Compare company email patterns before reaching out.
Profile bio
About Mike Russell
As the Vice President of 365 Pronto, acquired by Enphase Enphase Energy, I lead the Enphase O&M Marketplace, powered by the 365 Pronto platform, which connects solar and energy storage system owners with qualified field technicians. I have over 15 years of experience in Executive Leadership, operations, customer retention, new customer acquisition, and service delivery.My mission is to improve customer relations, satisfaction, retention, and profitability by exceeding expectations and partnering on new initiatives. I drive productivity by combining data, experience, and listening to others, establishing, and sharing attainable goals, plans, metrics, and KPIs, and assigning the right people to create cost-effective teams that solve problems, reduce costs, maintain quality, and add value for clients. I build trust by leading by example, building long-term relationships within the company, among customers, and with suppliers, delivering on commitments, and being available and supportive. I follow personal principles of introducing myself to people and learning something about them, congratulating them on their accomplishments and promotions, coaching up or out, and winning and losing as a team.
Listed skills include Team Building, Account Management, Leadership, Operations Management, and 21 others.
Current workplace
Mike Russell's current company
Company context helps verify the profile and gives searchers a useful next step.
365 Pronto, Inc
15 roles · 27 years
Mike Russell work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success Operations
Current
Dec 2023 - Present
Board Member
CurrentOur Mission:To provide financial and morale aidto our current Arizona active duty military, their families,and wounded warriors regardless of overseas deployment status. Our Vision:Through generous and widespread public supportand collaborative team of exceptional staff and volunteers,we aspire to become the provider of choice foremergency financial and.
Jul 2017 - Present
Sr. Manager, Operations
365 Pronto joined Enphase Energy in December 2021. We are now the Enphase O&M Marketplace, powered by 365 Pronto platform.
Dec 2021 - Oct 2023
Vice President Operations
Jun 2021 - Dec 2021
Vice President Of Operations
Responsible for strategic initiatives, collaborating with the business and our clients to deliver data/speech analytics and a seamless omnichannel experience.With our integrated platform of people, process and technology, we have been providing professional outsourcing services for over 32 years. From generating sales and launching new initiatives to.
Jun 2018 - Jun 2021
Vice President Client Relations
A $670 million, 800 staff provider of technology-enabled asset management and integrated facility management services.Manage profit and loss of a $30 million account with 50 associates across the US providing 24 / 7 / 365 facility maintenance and repair services for 1,500 stores in the US and Canada. Established strong relationships at the c-suite level.
Nov 2015 - Jun 2018
Vice President Service Provider Management
Key contributor to merging FM Facilities Maintenance and First Service Networks to Vixxo. Restructured 20 staff across the US and Canada and a group of 17 technical experts responsible for 14,000 service providers generating more than $595 million in billings. ➢ $1.1 million increase in supplier fees and a 13% supplier utilization improvement realized by.
2014 - 2015
~1 yr
Vice President Transitions
Guided the staffing, training and launching of eleven service centers and more than 300 employees. Executed an audit to assess the implementation of the support model’s core concepts within each service center.➢ $650 million in revenue transitioned to eleven US and Canada service centers with 100% customer retention by migrating from a centralized to a.
2013 - 2014
~1 yr
Division President
A $65 million facilities management company supporting multi-site retailers across the US and Canada. Promoted through four executive positions, below.Led the division and account team that evolved into an incubator for new business verticals, pricing models and approaches to the industry. Increased revenue to $14 million and gained 6.4% EBITDA accounting.
2009 - 2013
~4 yrs
Vice President Operations
Built a team of 13 across the country to add suppliers to the network. Developed a sales training program addressing the value of paying the fee and emphasizing a team understanding of the supplier business model. Managed field auditors and the data integrity department. ➢ $500,000 in first three quarters saved by establishing a discount structure by.
2007 - 2009
~2 yrs
Account Executive
Administered $15 million in revenue and directed 25 employees providing phone support in a call center environment. Established relationships with existing accounts and trained the suppliers. ➢ 15%+ improvement in customer satisfaction noted by defining unfriendly customer call dispositions and developing an hourly report to manage all open calls to a.
2005 - 2007
~2 yrs
Senior Director Application Development
Initially hired to lead the software development of this startup and within a year led the information technology department including software development, infrastructure, telecommunications and the help desk. ➢ $15 million in funding secured to avoid business closure by developing a 12-month software development plan and associated business improvements.
2001 - 2005
~4 yrs
Manager, Crm Solutions
RWD was a leading provider of human and operational performance improvement solutions. It was acquired by global performance improvement solutions provider GP Strategies.As a consultant, I managed the entire process for CRM packages (processes and software) from sales, implementation, to support. Working with small companies, I helped them measure and.
1999 - 2001
~2 yrs
Multiple Positions
Group 1 was an industry leader in software that enhanced mailing efficiency, data quality and customer communications. It was acquired by global technology company Pitney Bowes.Across numerous positions, I drove software QA initiatives as well as provided leadership of emerging technologies. Later, I took on a consulting role as I worked closely with.
May 1990 - Oct 1999
1 education record
Mike Russell education
-
University Of Dayton
FAQ
Frequently asked questions about Mike Russell
Quick answers generated from the profile data available on this page.
What company does Mike Russell work for?
Mike Russell works for 365 Pronto, Inc.
What is Mike Russell's role at 365 Pronto, Inc?
Mike Russell is listed as Vice President Operations at 365 Pronto, Inc.
What is Mike Russell's email address?
AeroLeads has found 1 work email signal at @365pronto.com for Mike Russell at 365 Pronto, Inc.
What is Mike Russell's phone number?
AeroLeads has found 3 phone signal(s) with area code 443, 410 for Mike Russell at 365 Pronto, Inc.
Where is Mike Russell based?
Mike Russell is based in Scottsdale, Arizona, United States while working with 365 Pronto, Inc.
What companies has Mike Russell worked for?
Mike Russell has worked for 365 Pronto, Inc, Tradetrax, Inc., Military Assistance Mission, Enphase Energy, and Rui Management Services.
Who are Mike Russell's colleagues at 365 Pronto, Inc?
Mike Russell's colleagues at 365 Pronto, Inc include Jessica Tonn.
How can I contact Mike Russell?
You can use AeroLeads to view verified contact signals for Mike Russell at 365 Pronto, Inc, including work email, phone, and LinkedIn data when available.
What schools did Mike Russell attend?
Mike Russell holds Bsba, Management Information Systems / Minor Computer Science from University Of Dayton.
What skills is Mike Russell known for?
Mike Russell is listed with skills including Team Building, Account Management, Leadership, Operations Management, Cross Functional Team Leadership, Crm, Management, and Executive Management.
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