Michael A. Williams Email and Phone Number

Certified In Procedure Orders and Radiant

CREDENTIALED EPIC TRAINER FOR INPATIENT ORDERSProvide training and technical support of EPIC software for University Hospital. Provides elbow support to physicians, surgeons, and clinical staff during go-live.Successes & Achievements:Consistently receive 4.78/5.00 for effectiveness of training programs for Inpatient OrdersTrained physicians, surgeons, super users, Unit Clerks, Respiratory Therapist, Pastoral CareDesign and implement lesson plans and exercisesAdministered a final assessment (EUPA) to students and remediate, as needed

Advanced 3 levels and given full accountability to plan, define and ensure the appropriate and on-time delivery of confirming, completing, and verification of FX transactions in an attempt to enhance competitive standing and support revenue growth.Successes & Achievements:Recognized for the on-time delivery of up to 50 yearly projects with zero disruption to business operations.Selected as a core team member to forecast and allocate technical resources for annual projects.Chosen to train new hires.Planned and oversaw the design and implementation of major enhancements to the FX system to support the introduction of new matching systems: Proactive.

Given accountability to plan and ensure the appropriate and on time delivery of confirming, completing, and verification of foreign exchange transactions.

Built an impressive record of achievements for Brown Brothers Harriman and Co., a leading provider of private banking, investment banking, and asset management services to corporations, governments, and individuals around the world.; Directing the full life cycle development of multi-platform solutions to meet evolving global business needs.Proficient in all phases of project management, from initiation, planning and execution to monitoring and closing.Overseeing the optimal support and uptime of mission-critical, highly transactional financial applications.Extensive knowledge of the operations and technologies within the services industry.

Responsibility included reviewing business requirements with analysts, client managers and product managers. Trained and assisted in constructing training procedures for new hires for settlement processing. Responsibilities include timely and proper settlement for all BBH currency options. Successes & Achievements:Oversaw the integration of major functionality into the FX system to completely automate a trade for straight through processing (STP) increasing overall customer satisfaction.Scope of responsibility spans project scope and budgets, feasibility assessments and forecasting, resource allocation, functional and technical analysis, project life cycle management, problem analysis and resolution, client and partner relations, and team leadership. Liaison with internal users and business analysts to assess system needs and requirements, and guide the design and integration of key functionality into the Foreign Exchange System.

Solicit businesses, develop strategic alliances with clientele, and develop tactics to increase sales.