Lead Business Analyst (Supply Chain Continuous Improvement Project)
Current• Spearheaded and managed several Six Sigma projects aimed at optimizing space utilisation and resolving logistics operation deficiencies. • Developed and implemented key performance indicators (KPIs) to monitor supply chain operations and identify areas for improvement through data-driven analysis techniques such as Excel. • Conducted root cause analysis using AS-IS methodology and utilised Visio as a visualisation tool to identify bottlenecks and inefficiencies in the current processes.• Facilitated cross-functional team workshops to set performance improvement targets and drive continuous improvement initiatives using TO-BE methodology to optimise stock management processes.• Collaborated with stakeholders on layout improvements to enhance operational efficiency and ensure successful project deployment through coordination with IT.Streamlining Operations and Enhancing Efficiency through Process Improvements and ERP Implementation• Aligned business objectives with technology solutions and drove process improvements to enhance business performance.• Implemented a new ERP system, ensuring a smooth transition and minimal disruption to business operations.• Streamlined inventory management processes, reducing waste and improving stock accuracy by 20%.• Facilitated workshops with stakeholders to elicit business requirements.• Utilised analytical skills and business analysis techniques to map current processes (AS-IS) and deliver high-quality solutions (TO-BE) that satisfy stakeholders' needs and drive business growth.• Developed and delivered training programs for staff on new processes and systems, facilitating seamless adoption and maximising productivity.