Michael Aarts Email & Phone Number

Knoxville Metropolitan Area

Tampa, Fl, Us

Consult on developing high-performing teams by installing a robust, sustainable management operating system. Coach 7-8 front-line supervisors, 2-3 factory managers, and up to 2 directors every 6 months per project. Complete 3-week company analysis that includes studies of supervisor, tracked minute-by-minute to understand and define barriers to increased productivity and thriving management culture.Implement solutions that include:⏩ Management Operating Systems Installation – focused on implementing sustainable change and improving the corporate culture.⏩ Business Process Optimization – focused on breaking down issues, discovering root causes, and providing solutions.⏩ Leadership Coaching – focused on empowering leaders to manage time, set goals, resolve conflicts, and drive team results.HIGHLIGHTS:✅ Enabled 2 manufacturing sites to achieve $8M in annualized cost savings (surpassing $6M goal) through change management and implementation of a Sustainable Management Operating System.✅ Facilitated $9M in annualized savings for 2 manufacturing sites (exceeding $6.5M goal) through implementation of a Sustainable Management Operating System and change management methods.✅ Trained a team of 40 managers in utilizing multiple techniques, including Lean Methodology, Gap Analysis, Hours Bank, and 5 Whys to spearhead problem-solving and facilitate changes to achieve goals in Cost Based Production Planning.✅ Presented 8 Skills Workshops for each client every 6 months to enhance Leadership Development skills.

Memphis, Tennessee, Us

Led the Aftermarket Operations team in providing best-in-class service for customers through Service, Parts, and Rental divisions across 2 states (TN and KY). Oversaw 4 direct and 18 indirect reports, holding the highest authority level in the branch location. Guided, mentored, and motivated team members in driving both revenue and market share gains, as well as reducing direct operating expenses.HIGHLIGHTS:✅ Achieved 24% year-over-year profit margin gain, surpassing business plan goal of 5%, by revising standards of work and implementing efficient technician resource planning that reduced non-billable hours.✅ Paved the way for a 26% year-over-year revenue increase by instituting revenue-generating initiatives across Service and Parts divisions.✅ Led the operations to gain alignment as a top service provider by increasing the base flat rate for Preventative Maintenance pricing by 25% over 2 years. Additionally, drove average Preventative Maintenance trip from $60 to over $150 by creating a new technician on-site sales checklist.✅ Enhanced Service van inventory of parts from $1K to over $3K per van, enabling parts to be sold on site during both PM and breakdown calls.✅ Launched Kaizen events for shop operations, leading to reduction of direct operational expenses.✅ Won “Dealer of Excellence” Award, 2020.

Bloomfield Hills, Michigan, Us

Held P&L accountability for $2M in annual revenues. Oversaw a team of 12 direct reports. Directed all employee training and development to ensure a top-performing culture and the achievement of customer satisfaction goals. Served as the primary liaison in coordinating a fleet of 250 trucks across multiple locations.HIGHLIGHTS:✅ Led the branch in generating $1.9M in annual revenues through promoting a strong, repeat truck rental customer base. Additionally, increased revenues by 25% through implementing a marketing plan, along with adding $25K in ancillary revenues (25% gain).✅ Met and exceeded goals in managing $25M in fleet assets.

Dallas, Tx, Us

Traveled to client sites in order to install Management Operating Systems that drove performance-based results. Coached all levels of management on change management principles, including cultural transformations. Served as a trusted advisor, mentor, and partner to 10-12 frontline managers every 6 months. Identified, designed, and implemented sustainable process improvement solutions to achieve cost/quality goals.HIGHLIGHTS:✅ Produced $7M in annualized labor and throughput savings for an auto parts maker, as well as generating $5.5M in annualized labor and throughput savings for an aircraft repair company.✅ Led the installation of Visual Management System across 6 departments, a tiered system to review metrics, and 8 Skills Workshops.✅ Surpassed goal of overtime reduction from 20% to less than 5% across all departments.✅ Exceeded Guaranteed 2.0 ROI and Delivery 3.8 ROI in year 1.

Estero, Fl, Us

Directed daily operations of 4 locations and a private airport, with $1.8M in annual revenues. Managed a team of hourly employees and a fleet of 350 rental cars.HIGHLIGHTS:✅ Increased revenues by 87% YOY, surpassing plan by 67%. Brought in $600K in added revenues by securing preferred vendor agreements.✅ Led the operations to achieve a #1 ranking among 42 operations in GA for 5 key performance metrics in Q1 2014.✅ Reduced DOE by $75K, leading to a profit margin that exceeded the plan by 12% YOY.✅ Improved customer satisfaction while achieving profitability within 3 months by reorganizing the market.

Bachelor’S Degree, Business Management

Economics