Michael Abbott Email & Phone Number

Brisbane City, Qld, Au

Australia

Brisbane, Queensland, Australia

💻 Lead, develop and coach a management team of 11 direct reports [1 Operations Manager, 3 Shift Managers, 8 Operations Supervisors] and 170+ indirect reports [drivers and sub-contractors] 💻 Manage supply chain logistics to Coles supermarkets in Queensland, transporting dry and refrigerated groceries, fresh produce, liquor and general merchandise to multiple stores in both metropolitan and rural areas💻 Implement productivity and performance programs to increase service levels… Show more 💻 Lead, develop and coach a management team of 11 direct reports [1 Operations Manager, 3 Shift Managers, 8 Operations Supervisors] and 170+ indirect reports [drivers and sub-contractors] 💻 Manage supply chain logistics to Coles supermarkets in Queensland, transporting dry and refrigerated groceries, fresh produce, liquor and general merchandise to multiple stores in both metropolitan and rural areas💻 Implement productivity and performance programs to increase service levels, and meet transport requirements and constant growth of business volumes 💻 Shape a high-performing culture and add significant value to the critical initiatives focusing on employee engagement, productivity, and comprehensive training of drivers to enable safe and efficient delivery of goods for a major Australian supermarket chain every day Show less

Brisbane, Queensland, Australia

💻 Offered credible direction and leadership to a team of direct and indirect reports to rapidly transition a new customer’s transport operation from pre-existing 3PL provider to Toll, on-time with no disruption to service💻 Spearheaded a transition from interim DC to full automated purpose built DC whilst maintaining service levels💻 Managed the strategic partnership model with Asahi, fostered and maintained close working relationships with Asahi functional leads and team… Show more 💻 Offered credible direction and leadership to a team of direct and indirect reports to rapidly transition a new customer’s transport operation from pre-existing 3PL provider to Toll, on-time with no disruption to service💻 Spearheaded a transition from interim DC to full automated purpose built DC whilst maintaining service levels💻 Managed the strategic partnership model with Asahi, fostered and maintained close working relationships with Asahi functional leads and team members, and realised strong growth and competitive outcomes 💻 Enabled management team to reduce ad-hoc delivery costs for customer through training and coaching of customer planning team to enable more efficient routing and maximise vehicle utilisation Show less

Brisbane, Queensland, Australia

💻 Operated as a key member of the national team and provided leadership, planning, management and delivery capability for the process and data driven resolution of customer CI initiatives and escalated service issues💻 Identified, developed and deployed customer focused improvement initiatives across the end-to-end value chain, and managed change by building capability at all levels of the organisation 💻 Conducted Continuous Improvement [CI] leadership, change leadership, Lean… Show more 💻 Operated as a key member of the national team and provided leadership, planning, management and delivery capability for the process and data driven resolution of customer CI initiatives and escalated service issues💻 Identified, developed and deployed customer focused improvement initiatives across the end-to-end value chain, and managed change by building capability at all levels of the organisation 💻 Conducted Continuous Improvement [CI] leadership, change leadership, Lean Six Sigma and technical training💻 Reviewed business processes by conducting deep-dives of the tender process, cost models, operating assumptions and key operational metrics to support validation and implementation of submissions Show less

💻 Directed and mentored Toll administration staff in the practical use of the TMS/FER process and general administration processes and procedures💻 Utilised disciplined approach to review business unit performance reports, conduct detailed analysis of operating results and report on variances from plans and budgets💻 Organised and chaired monthly meetings with Toll managers and administration staff💻 Assisted in the design and implementation of financial reporting and… Show more 💻 Directed and mentored Toll administration staff in the practical use of the TMS/FER process and general administration processes and procedures💻 Utilised disciplined approach to review business unit performance reports, conduct detailed analysis of operating results and report on variances from plans and budgets💻 Organised and chaired monthly meetings with Toll managers and administration staff💻 Assisted in the design and implementation of financial reporting and analytical systems, including commentary for continuous improvement and risk mitigation Show less

Lean Leadership

Managing My Team

Leading My Team