Michael Abdelsayed Email & Phone Number

Minneapolis, Mn, Us

• Quote export air destination rates to existing and potential customers. • Coordinate with company offices and procurement teams globally. • Negotiate favorable rates and maintain vendor/carrier relationships. • Monitor bookings to ensure they are routed correctly and/or as they were quoted • Respond to internal and external enquiries in a timely manner • Audit air export files for accuracy as needed. • Analyzing customer targets and negotiating final pricing proposals to gain business. • Work with management to analyze air freight requests/opportunities to find best solutions for requests that com

Cairo, Eg

• Analyze trends in bookings, revenue and market dynamics through Infare, SITA Airfare• Assess demand patterns and competitive landscape.• Segment customers based on market conditions through DDS (Direct Data Solution)• Develop fare structure / demand forecast to optimize revenue.• Plan seasonal strategy for holidays and peak travel periods.• Perform competitor analysis on similar products and services.• Scope out opportunities based on market trends and industry condition.• Identify ideal pricing structures and sales funnels.• Draft strategic pricing plans and processes to improve existing projects.• Create reports reflecting metrics and project status, objectives and barriers.• Work with the RM, Network planning, sales and marketing team to define pricing structure for company products and to improve total revenue.• Compare competitors structure price, change and create fare patch to be sent to ATPCO for distribution.• Filling, Modify and create patches for fare, fare rules, etc. through ATPCO

Cairo, Eg

•Supporting travel agencies in all travel matters, GDS/ticket/reservations issues.•Monitoring and evaluate Egypt Air corporate deals.•Establish and maintain relationships with existing and potential customers by providing consistent value through communications, dealer visits, training, and systematic follow up.•Design MIS reports for corporate deals productivity through SAP system.•Monitor and prepare statistics analysis/reports for travel agencies sales on Egypt Air through direct data solutions (DDS), SAP system & IATA BSP link •Prepare sales and statistics reports for finance and sales departments.•Supporting and helping Sales Team in product's presentations, workshops, promos & website sales.•Manage sales and marketing programs implemented throughout our assigned region, coordinating with corporate Sales, Marketing, Dealer Support and other internal staff to ensure exchange of information and effective utilization of programs and materials.

Cairo, Eg

•Supervising Ticketing and Reservation Department - Arranging and Updating Procedures, Manuals, Instructions and Other Documentation.•Handling Reservation and Electronic Ticket Issuing/Reissue/Refund.•Dealing with Group Booking/Ticketing.•Working with Direct Client (Visiting Office).•Manage clients and Passengers complaints, difficult situations within ticketing, and reservations department’s scope of work •Handling of Customer Requirements and Request in a Professional Manner and Arrangement of VIP Bookings/ Ticketing Queries.•Expert in Fare Structure, Procedures of Booking/Ticketing, Passenger Handling Procedures, Irregularities Procedures, Arranging, and competing other kind of services