Michael Abdo Email & Phone Number

Fort Myers, Fl, Us

Fort Myers, Florida, United States

United States

I was promoted to manage a business book of 80+ dedicated commercial business, state, and local government accounts with $8-10M quota. In this capacity, I am driving sales of complete solutions including servers, storage, networking, backup and security portfolio through effective outreach and strong relationships. In addition, I successfully maximize opportunities and account spend in close collaboration with specialized sales teams and channel partners while ensuring positive customer… Show more I was promoted to manage a business book of 80+ dedicated commercial business, state, and local government accounts with $8-10M quota. In this capacity, I am driving sales of complete solutions including servers, storage, networking, backup and security portfolio through effective outreach and strong relationships. In addition, I successfully maximize opportunities and account spend in close collaboration with specialized sales teams and channel partners while ensuring positive customer experience by delivering the highest level of service quality. • Developed and presented customized server road maps to support clients’ specialized and long-term goals, influencing business and technical decisions.• Ensure consistency and continuity through diligent management of the pipeline via a detailed CRM system, leveraging data for accurate forecasting and goal setting.• Develop new business and continuously identify prospects through multiple channels of contact initiation and engagement.• Kept current on the IT environment, and regularly visited customer data center to gain a deeper knowledge and understanding of emerging needs, trends, and opportunities. Show less

Nashville Metropolitan Area/ Fort Myers, Fl

Partnering with the ISG team to develop the most optimal end-to-end solution for clients, I leveraged technical acumen and agility to engage stakeholders on all levels. I moved to this position to take over a new product line after demonstrating agility and rapid adaptability. Here, I also accurately identified pain points, needs, and technical readiness through a comprehensive product, market, and trend understanding in a small business space.• Developed and delivered quality and… Show more Partnering with the ISG team to develop the most optimal end-to-end solution for clients, I leveraged technical acumen and agility to engage stakeholders on all levels. I moved to this position to take over a new product line after demonstrating agility and rapid adaptability. Here, I also accurately identified pain points, needs, and technical readiness through a comprehensive product, market, and trend understanding in a small business space.• Developed and delivered quality and persuasive corporate presentations to fortify the brand’s external presence. • Cultivated trusting and value-added relationships with customers through consistent follow-up and genuine care. Show less

As a top performer proactively focused on small businesses, I strategically drove all aspects of an outbound-based sales lifecycle. This encompassed prospecting, providing quotes and negotiating scope, setting up payment plans, onboarding new accounts, and providing post-sale support. I also ensured customer satisfaction by driving continuous product and service improvement while participating in technical sales training to continuously improve knowledge and acquire new skills… Show more As a top performer proactively focused on small businesses, I strategically drove all aspects of an outbound-based sales lifecycle. This encompassed prospecting, providing quotes and negotiating scope, setting up payment plans, onboarding new accounts, and providing post-sale support. I also ensured customer satisfaction by driving continuous product and service improvement while participating in technical sales training to continuously improve knowledge and acquire new skills. • Averaged $22k in daily sales revenues by engaging with and responding to online chat inquiries, consistently exceeding quota.• Cultivated and effectively managed lasting relationships with new customers while developing a pipeline using CRM systems.• Improved sales processes and procedures, and mentored new salespeople, increasing the performance and efficiency of the entire sales team. Show less

Working directly with prospective customers to generate qualified leads, I consistently exceeded sales quota through effective relationship building, consultative sales, and impeccable timing of outreach and follow-up. In this role, I developed and implemented outbound-based strategies for consistent up-selling and cross-selling of the company’s products and services.• Conducted extensive competitive analysis and developed comprehensive product knowledge to develop the most compelling… Show more Working directly with prospective customers to generate qualified leads, I consistently exceeded sales quota through effective relationship building, consultative sales, and impeccable timing of outreach and follow-up. In this role, I developed and implemented outbound-based strategies for consistent up-selling and cross-selling of the company’s products and services.• Conducted extensive competitive analysis and developed comprehensive product knowledge to develop the most compelling message and optimize the company’s product and service positioning on the market. Show less

Cincinnati, Ohio, Rancho Cucamonga, Ca Philadelphia, Pa

Here, I spearheaded materials purchasing for various nationwide client organizations by utilizing a consultative sales approach to accurately identify the product needs while securing the most affordable cost without compromising on quality and timely delivery.• Improved purchasing and inventorying processes through regular audits of customer facilities.• Drove profitability margin increase through efficient resourcing and client collaboration on the purchasing process. • Client… Show more Here, I spearheaded materials purchasing for various nationwide client organizations by utilizing a consultative sales approach to accurately identify the product needs while securing the most affordable cost without compromising on quality and timely delivery.• Improved purchasing and inventorying processes through regular audits of customer facilities.• Drove profitability margin increase through efficient resourcing and client collaboration on the purchasing process. • Client accounts include the University of Pennsylvania, General Electric, and Arconic. Show less

Fort Myers, Fl

Enhancing the value of customer service and the overall experience through coaching and product education, I ensured minimized operational costs to the company by diligently processing all invoices and payments for three locations with care and in a timely manner. • Kept accounts in good standing in collaboration and coordination with customers in collections.• Investigated missing and misapplied payments while auditing and reconciling the company’s accounting system for… Show more Enhancing the value of customer service and the overall experience through coaching and product education, I ensured minimized operational costs to the company by diligently processing all invoices and payments for three locations with care and in a timely manner. • Kept accounts in good standing in collaboration and coordination with customers in collections.• Investigated missing and misapplied payments while auditing and reconciling the company’s accounting system for accurate recording and coding of monthly payments. Show less