Responsible for the payroll tax reporting team managing remittance, quarterly, and annual filings (state and Federal), and all regulatory agency interactions for the US, PR, and CanadaProvide subject matter expertise for the ADP MasterTax Reporting toolUtilize PeopleSoft for tax activities, queries, and processingAssist with system conversion activitiesManage quarterly tax updates into the PeopleSoft systemManage annual W-2 processing activities including system set up, balancing, testing, and production

Responsible for documenting control programs to ensure proper governance of Employee Benefits, Pensions, & Global MobilityWork with internal teams to identify process gaps in relation to recruiting, taxation of business travelers, flexible work schedules, administration of benefits programs, and rewards & recognitionWork with analytics teams to create reporting for compliance activitiesLiaise with COE leads for Third Party Management and Risk AssessmentsWork on employee communications and policy developmentHR Liaison for internal diversity network

• Worked with implementation teams to establish operations readiness • Worked with clients for requirements gathering for system development • Wrote standard workbooks for implementation activity for 401k and International Assignments • Collaborated with client to ensure client policies and processes are handed over to operations • Ensured local operations management and teams understand their roles and responsibilities • Ensured all knowledge transfer (incl. training and service rehearsal test) and service center readiness activities are completed

• Managed a team of 26 individuals administering benefits for 24,000 active employees and 80,000 retirees. • Work with team to develop, support, and empower employees to make decisions• Coordinated and ensured adherence to general administrative functions and policies• Continuous process improvement and HRIS enhancement management• Lead Annual Enrollment activities and other special projects• Coordinated payroll activities related to benefits processing• Managed system processes, enhancement, and testing• Functional areas included: Annual Enrollment, Benefits Eligibility, 401k Administration, Interface Management, Retirement Counseling, Leave Administration, COBRA, & Direct Billing

• Worked with team to develop, support, and empower employees to make decisions• Coordinated and ensure adherence to general administrative functions and policies• Continuous process improvement and HRIS enhancement management

• Managed relocation program for multinational client.• Managed relocation vendor and tax vendors to ensure successful delivery of global mobility services.• Implement the solution and HRIS module for proper administration of HR and Global Mobility functions• Global Mobility services for client with 200+ assigns within the US and PR. • Process payroll in GAIHR for multiple countries• Audit all payroll results and tax records for assignees

• Managed multiple vendors providing Health and Welfare benefits to a Fortune 500 company including Aetna, Medco, Ingenix, and ComPsych.• Monitored vendor adherence to performance guidelines as specified in vendor contracts.• Contributed to the review and edits of vendor contracts.• Managed payments to vendors with spend over 1 billion annually.• Managed health claims analytics and reporting.

• Measured contractor compliance with government Earned Value Management System (EVM) guidelines• Monthly cost, schedule, and program risk analysis of contractor performance against budget and schedule• Single EVM point of contact for $1.1 billion dollar government contract• Single EVM point of contact for $80 million dollar government contract• Present monthly reporting of contractor performance to commanding officers for reporting to senior government officials.• Consulted with program leads for determination of contractor performance awards quarterly

• Work with team of 36 benefit analysts providing benefit administration solutions for International Paper• Audit complex pension calculations for client maintaining over 50,000 employees within 200 pension plans• Review processes and procedures for potential enhancement and overall improvement• Liaison with database administrators for database enhancement opportunities and overall improvement

• Managed team of 15 analysts providing defined benefit and health and welfare administration for Fortune 100 company with pension payment processing in upwards of $70 million per year• Provided monthly service review reporting statistics for quarterly steering committee reports• Liaised with operation support teams and development teams for system enhancement prioritization• Served on committee with special focus for database visual redesign and upgrade• Served as source of resolution for participant and client escalation issues• Audited complex pension calculations and pension payroll processing• Created and implemented training program for telephone customer service representatives