Michael Abramo Email & Phone Number

Boston, Massachusetts, United States

At Lightning Bounties, we're revolutionizing open-source development by leveraging Bitcoin's Lightning Network to provide instant compensation for code contributions. Our platform bridges the gap between global talent and freelance/software development opportunities, unrestricted by borders or banking limitations. Get instant Bitcoin payments for your open-source contributions, anytime, anywhere,⚖️ Key Responsibilities: ⚖️➤ Spearhead strategic marketing and branding initiatives to establish Lightning Bounties as a leader in open-source development incentivization➤ Forge and nurture strategic partnerships with tech companies and open-source projects to expand our ecosystem➤ Cultivate a vibrant community of developers and project maintainers, driving engagement and platform adoption➤ Serve as the company's public face, representing Lightning Bounties at industry events, conferences, and media engagements➤ Lead the continuous improvement of user experience and customer support processes, ensuring high satisfaction and retention➤ Orchestrate investor relations and funding strategies, securing resources for sustainable growth➤ Develop and refine financial models and projections to guide strategic decision-making and resource allocation➤ Conduct in-depth market analysis and competitive intelligence to inform product development and business strategy➤ Implement and optimize key performance indicators (KPIs) to track and enhance company and product performance➤ Create and curate compelling, educational content across various media formats, including blog posts, slide decks, videos, and developer documentation, to empower and inform our user base

Roxbury, Ma 02119

➤ Provide comprehensive family-centered support to residents at the emergency domestic violence shelter, including crisis intervention, de-escalation, and assistance with basic needs.➤ Manage the 24-hour hotline, employing supportive listening and crisis intervention skills to connect participants with appropriate resources and information.➤ Develop and maintain collaborative relationships with residents through regular contact, wellness check-ins, and mediation techniques, while facilitating access to community resources and housing referrals.➤ Serves as the primary IT support, troubleshooting internet connectivity issues, maintaining printers, and creating customized sheets for inventory management and other specialized documentation needs.➤ Enhance digital literacy among staff and residents by providing IT education, including malware protection, efficient use of Google Calendar for appointments, and implementation of one-touch email sending on fax machines and printers to streamline operations.

Cambridge, Ma 02139

➤ Established an extensive knowledge base of 50+ internal and external resources, enhancing employee onboarding efficiency and reducing training time.➤ Effectively managed international visa processes and document distribution for global affiliates, ensuring 100% policy compliance for all events and programs.➤ Served as the primary point of contact for over 900 lab members, fielding 50–60 inquiries daily on policies, procedures, and complex issues.➤ Maintained multiple proprietary database systems, ensuring accurate and up-to-date information for approximately 900 active employees.➤ Collaborated on lab safety training optimization, and enhanced resource access. Authored website documentation, drove 25% efficiency gain, and reduced onboarding workload.➤ Elevated monthly post-doc social attendance by 40% in six months by tailoring events and gathering targeted feedback, leading to improved community engagement and participation.➤ Evaluated and executed changes and enhancements based on quantitative and qualitative metrics. Wrote feedback reports to faculty to optimize the quality of administrative policies.

Brighton, Ma 02135

➤ Edited and reviewed Letters of Medical Necessity to communicate the urgent need for treatment to patients' families, insurers, and primary care physicians.➤ Discussed care options with patients in a calm, professional, and informative manner, ensuring a positive experience before and during office consultations.➤ Managed international and domestic travel arrangements using multiple calendars, demonstrating strong organizational skills and attention to detail.➤Maintained accurate patient records and assisted with administrative tasks to support the efficient operation of the clinic.

Boston, Ma 02114

➤ Acted as liaison between the Board, licensees, and the public. This involved answering routine office correspondence relative to Board regulations, policies, licensing laws, complaints, and applications.➤ Process license and renewal applications, including logging, reviewing, and assessing qualifications for licensure and notifying the applicants of their status.➤ Responsible for maintaining and updating over 10,000 Massachusetts dental assistant applications.

Hadley, Ma 01035

➤ Conducted qualitative and quantitative interviews for social science and public policy research projects➤ Specialized in building rapport with diverse respondents to elicit high-quality data through in-depth interviews, focus groups, and telephone surveys➤ Contributed to studies on healthcare access, education policy, and community development for government agencies and nonprofit organizations➤ Utilized active listening and clear communication skills to ensure accurate data collection➤ Trained in research ethics and interview best practices➤ Collaborated with interdisciplinary teams to support various stages of the research process➤ Maintained meticulous records and adhered to strict confidentiality protocols➤ Adapted interview techniques to accommodate diverse populations and sensitive topics➤ Contributed to the development and refinement of survey instruments and interview guides

Hadley, Massachusetts, United States

➤ Observed and documented behaviors of up to 20 dementia patients simultaneously, developing strong attention to detail.➤ Conducted systematic behavioral assessments to support individualized care strategies.➤ Authored my Bachelor's thesis exploring the impact of nostalgia and music therapy on delaying cognitive decay in dementia patients.➤ Presented research findings to faculty, including Assistant Dean of the College of Natural Sciences.➤ Dedicated 20 hours weekly, gaining hands-on experience in dementia care and behavioral analysis.

Bachelor'S Degree, Psychology, 3.10

Activities and Societies: Behavioral Analysis Internship Program.

Computer Science

CS50x , Harvard University's introduction to the intellectual enterprises of computer science and the art of programming. Topics include.