Michael Abrams Email & Phone Number

Berkeley, CA, US

San Francisco Bay Area

-Have helped several clients lose upwards of 50 lbs, reverse back pain, and improve their everyday well-being.-Work with 15 clients on a weekly basis.

Oakland, California, United States

-Currently work with 15 drum students on a weekly basis on genres ranging from high school symphonic music to Bossa nova, metal, rock, jazz, hip-hop, and more.

-Lead, train, and assign clients to the account management team to provide the highest level of client satisfaction and eCommerce operations success. -Manage and coordinate the implementation of system updates and new features, as well as write and distribute all associated client communications.

Berkeley, California, United States

-Liaise across departments to implement coordinated internal operations strategy to deliver high quality client services.-Oversee top 50 accounts ranging across music festivals, bands, entertainers, comedians, film production companies, and more. Accounts include Austin City Limits, Lollapalooza, Dualtone Records, Magnolia Record Club, and many.

United States

-Cross sold theconneXtion's merchandise manufacturing services to several clients including Dale Watson, The Bangles, Chuck Prophet, and more, adding to theconneXtion's net revenue for the year.-Worked among clients, the warehouse, and upper management to manage client needs including one-off CSV order shipments, new product additions, online store edits.

Anacortes, Washington, United States

-I reduced order errors by over 50% after theconneXtion migrated the warehouse operations from a 3PL to an in-house fulfillment operation. -Collaborated in the development of a new SKU management system to support the in-house migration of theconneXtion's warehousing and fulfillment operations that included the management of approximately 8,000 unique.

Anacortes, Washington, United States

-Provided customer service support across 50+ sales channels for growing eCommerce company.-Worked directly with 3PL company to identify and correct order errors.

Anacortes, WA

-Wrote informational and anecdotal stories about outdoor recreation trails.

Anacortes, Washington

- Serve over 150 students per week in grades K-6 with recruitment of volunteers for the Eagle’s Nest Program at Island View Elementary with the sole purpose of increasing student socialization and academic stimulation.-Recruited and coordinated 12 adult volunteer mentor matches to 12 students for the School Buddies program in each of the 3 Anacortes School.

Knoxville, TN

-Led the group of 40 students to Semifinals at WGI World Championships in 2014.

Nashville, TN

-Chosen to be a Project Leader for a waterway cleanup group through Hands On Nashville from the Nashville floods of 2010 (2013), and again for a group work day at the Urban Farm in Nashville, TN (2014).

Nashville, Tennessee, United States