Michael Ackroyd Email & Phone Number

Leeds, West Yorkshire, United Kingdom

Aim Debt Recovery provides outsourced credit control for small businesses, can help with old uncollected debt

Leeds, United Kingdom

• Previous company ALNO UK unfortunately went in to Administration. I was offered a 6 month contract along with a colleague to collect approx. 6 Million outstanding monies owed.• Huge amount of reconciliation of accounts to be done.• Extremely difficult negotiations with customers who owed debt in order to agree a settlement of accounts that was in line with forecast and targets set by the administrators• Excellent communication skills required to deal with customers who were not… Show more • Previous company ALNO UK unfortunately went in to Administration. I was offered a 6 month contract along with a colleague to collect approx. 6 Million outstanding monies owed.• Huge amount of reconciliation of accounts to be done.• Extremely difficult negotiations with customers who owed debt in order to agree a settlement of accounts that was in line with forecast and targets set by the administrators• Excellent communication skills required to deal with customers who were not willing to engage with regards to outstanding money• Knowledge and understanding of specific customer contracts, and contract law within the construction industry • Over exceeded expectation of recovery, collection of 2.5 Million debt, when expectation of recoveries set by the administrators was 500K Show less

Leeds, United Kingdom

• Responsible for ledger of approx. £2 million, over 50 accounts, dealing with Construction companies. • Raising monthly application for payment and corresponding Invoices• Reconciling accounts, allocating payments and dealing with retention payments• Dealing with queries, liaising with Contracts department to ensure all queries regarding outstanding works are dealt with in a timely manor• Monthly meetings with contracts department and Managing Director to report on outstanding… Show more • Responsible for ledger of approx. £2 million, over 50 accounts, dealing with Construction companies. • Raising monthly application for payment and corresponding Invoices• Reconciling accounts, allocating payments and dealing with retention payments• Dealing with queries, liaising with Contracts department to ensure all queries regarding outstanding works are dealt with in a timely manor• Monthly meetings with contracts department and Managing Director to report on outstanding issues • Preparing ‘Final account’ statements at the end of contracts, and attending meetings to negotiate and finalise accounts • Monitoring aged debt on a daily basis to ensure debt collected within payment terms• Ensuring debt is collected within 60 days to avoid losing funding from Shawbrook• Ensure cash collection targets are met and cash is forecast each week• Responsible for reducing debtor days to from 91-70 within the short period of time I have been here (Customers have 60 day payment terms) • Introduce new procedures and processes not in place previously, such as dealing with Pro forma payments, improving cash allocation reports, reporting on unallocated cash, aged debt reports and logging of comments• Reduced unallocated cash from 6 million down to 400k within first two months of employment• Reduced aged debt over 60 days overdue from 650K to 30K within first 4 Months of employment, and maintained the debt at that level• Show less

Leeds, United Kingdom

• Responsible for supervising, training and motivating 3 full time members of staff• Overall responsibility of Credit Control department which looks after £30 million sales ledger with a wide range of accounts including Public sector such as Schools, prisons, Colleges & Hospitals, to large offshore Oil accounts such as BP and Ministry of Defence accounts as well as large financial institutions and banks • Monitoring aged debt on a daily basis to ensure debt collected within payment… Show more • Responsible for supervising, training and motivating 3 full time members of staff• Overall responsibility of Credit Control department which looks after £30 million sales ledger with a wide range of accounts including Public sector such as Schools, prisons, Colleges & Hospitals, to large offshore Oil accounts such as BP and Ministry of Defence accounts as well as large financial institutions and banks • Monitoring aged debt on a daily basis to ensure debt collected within payment terms• Ensuring bad debt is kept to a minimum• Oversee the allocation of all incoming cash • Ensure cash collection targets are met and cash is forecast each week• Ensuring statements and invoices are sent each month• Ensuring credit notes are authorised and raised in a timely manner • Personally responsible for £15 million sales ledger with approx 75 accounts• Responsible for reducing debtor days to 38 for year end. • Analysis on debt after period ends and planning projection of DSO figures for future periods• Weekly and Monthly reporting on all aspects of debt including aged debtor reports, weekly top ten worst debtors report, bad debt provision reports and monthly debtor days reports Show less

Leeds, United Kingdom

• Overall responsibility of Credit Control department which looks after £18 million sales ledger, approx 400 accounts including large food retailers such as Asda, Tesco and Sainsburys• Responsible for 3 full time and 1 part time members of staff• Personally responsible for £5 million sales ledger, 30 large accounts• Building and maintaining good relationships with customers and internal colleagues, both face to face and over the telephone• Conducting credit checks on… Show more • Overall responsibility of Credit Control department which looks after £18 million sales ledger, approx 400 accounts including large food retailers such as Asda, Tesco and Sainsburys• Responsible for 3 full time and 1 part time members of staff• Personally responsible for £5 million sales ledger, 30 large accounts• Building and maintaining good relationships with customers and internal colleagues, both face to face and over the telephone• Conducting credit checks on customers• Monitoring aged debt on a daily basis• Ensure cash is collected by due date and queries are resolved promptly in order to meet cash collection target, both individually and as a team• Management of invoice and statement runs• Authorisation of credits and cash allocations• Monitoring customer spend against agreed credit limit• Creating 7 day letters when debt is overdue• Weekly reports to Ledger Accountant – Aged Debt analysis, Accounts over Credit Limit, Accounts on Stop.• Staff Management – ensure compliance with company procedures, conducting regular team and individual reviews and disciplinaries if required• Setting staff targets and objectives and motivating the team in order to meet these• Training and mentoring staff, through one to ones and appraisals• Ensuring team remains focused on goals and objectives• Overseeing junior member working towards NVQAchievements:• Reduced debit note value on retail accounts from £607K to under £50K within first 6 months of this role• Reduced average time for money to be collected from 60 days to 10 days from due date of invoice• Ensured the company stayed within credit note provision Show less

Sheffield, United Kingdom

• Started as office junior and worked my way up to Admin Manager• Responsible for 8 members of staff• Resolving customer queries – both face to face and over the telephone• Chasing up unpaid invoices and debt• Authorising customer credit notes• Authorising supplier debit notes• Resolving suppliers queries – both face to face and over the telephone• Authorising supplier invoices for payment• Training and development of staff• Appraisals, one to ones and… Show more • Started as office junior and worked my way up to Admin Manager• Responsible for 8 members of staff• Resolving customer queries – both face to face and over the telephone• Chasing up unpaid invoices and debt• Authorising customer credit notes• Authorising supplier debit notes• Resolving suppliers queries – both face to face and over the telephone• Authorising supplier invoices for payment• Training and development of staff• Appraisals, one to ones and regular reviews with staff Show less