Spearheaded a successful website reconstruction, enhancing user experience and optimizing service accessibility for enrollees by enabling easy location of nearby hospitals.Pioneered the development of an internal portal, ensuring uninterrupted business workflows during a temporary main portal unavailability, resulting in a 50% reduction in potential company losses.Implemented an advanced ticketing software to foster seamless communication between providers and enrollees, significantly bolstering relationships with clients.Specializing in resolving internal issues for staff, providers, and enrollees, I've driven notable improvements, achieving a significant percentage increase in addressing concerns and ensuring the seamless functionality of organizational processes.

Write clean code to develop functional web applicationsTroubleshoot and debug applicationsPerform UI tests to optimize performanceManage cutting-edge technologies to improve legacy applicationsCollaborate with Front-end developers to integrate user-facing elements with server side logicGather and address technical and design requirementsProvide training and support to internal teamsBuild reusable code and libraries for future useLiaise with developers, designers and system administrators to identify new features

Building and maintaining modern web applications using standard web development tools. writing clean and secure modular codes that have undergone strict testing and evaluation. checking the validity and consistency of HTML, CSS,PHP and JavaScript on different platforms.

• Timely resolution of network connection/infrastructures issues; escalating issue when necessary.• Maintenance of network connection/infrastructures.• Provision of IT support for co-workers and work stations.• Setting up of IT infrastructure and provision of IT support for branch offices.• Network Support officer.• Service desk Representative.

• Provision of IT help-desk services and proactive monitoring of servers • Prompt resolution to staff and lodged guest IT related issues • Attending to customers and issues through telephone.• Other assigned duties.