Responsible for managing the day-to-day operations of the branches. This includes and is not limited to the following:• Recruitment and selection of branch employees• Ensure new hires have the necessary tools, equipment, and access to the required systems.• Assist in identifying training needs and arranging training sessions or programs.• Branch employee leave management and administration• Addressed disciplinary matters and managed grievance procedures.• Ensured… Show more Responsible for managing the day-to-day operations of the branches. This includes and is not limited to the following:• Recruitment and selection of branch employees• Ensure new hires have the necessary tools, equipment, and access to the required systems.• Assist in identifying training needs and arranging training sessions or programs.• Branch employee leave management and administration• Addressed disciplinary matters and managed grievance procedures.• Ensured adherence to all policies and procedures, taking corrective measures when required.• Managed and maintained comprehensive employee records for the branch. Show less

Provides value and improve operations by bringing a systematic and firm approach to effectiveness of risk management and control within establishment

Provides professional services to cater for the wants & needs of the guests and communicates with other departments when their services are required.