Michael Aimonetti Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Canada Area

Customer Service, Sales, Equipment Repair.

Calgary

- Successfully took on various roles in managing operations.- Purchased equipment and built vendor relationships.- Schedule service and installations.- Service Work, System Admin, CRM Specialist

Pleasanton, California

• Managed hardware and software inventory levels, ensuring all users’ requests would be fulfilled in a timely manner. • Deployed IT peripherals, setup monitors, docking stations, and port replicators.• Used ServiceNow and Workday on Workday applications for user requests, to create receipts, and submit orders for needed IT inventory.• Processed and uploaded laptops into the Workday system for deployment and tracking purposes.• Worked with various vendors for conference room… Show more • Managed hardware and software inventory levels, ensuring all users’ requests would be fulfilled in a timely manner. • Deployed IT peripherals, setup monitors, docking stations, and port replicators.• Used ServiceNow and Workday on Workday applications for user requests, to create receipts, and submit orders for needed IT inventory.• Processed and uploaded laptops into the Workday system for deployment and tracking purposes.• Worked with various vendors for conference room setups, inventory orders, storage, and shredding and disposal of hard drives. Show less

San Ramon, California

• Recognized for leading the Mobile Reimbursement Program responsible for transferring 500+ users in the US and Canada from company devices to personal devices• Point of contact for mobile device inquiries.• Managed users on the company’s Blackberry Enterprise Server• Set-up and disposed Blackberry devices as well as performed troubleshooting on email and connectivity issues• Set-up WiFi and MiFi devices• Assigned to train new team members• Assisted in the… Show more • Recognized for leading the Mobile Reimbursement Program responsible for transferring 500+ users in the US and Canada from company devices to personal devices• Point of contact for mobile device inquiries.• Managed users on the company’s Blackberry Enterprise Server• Set-up and disposed Blackberry devices as well as performed troubleshooting on email and connectivity issues• Set-up WiFi and MiFi devices• Assigned to train new team members• Assisted in the management of software licenses for compliance regulations Show less

San Ramon, Ca

• Documented processes between teams with the result of a more efficient workflow• Activated and deployed new hire and replacement PDAs to corporate and field users• Processed termination, new hire and transfer tickets• Tracked desktops, networking equipment, PDA’s and laptops using FileMaker database and Onyx ticketing system• Deployed loaner, new hire and replacement laptops and desktops to corporate and field employees• Wiped and reimaged laptops and desktops with Windows… Show more • Documented processes between teams with the result of a more efficient workflow• Activated and deployed new hire and replacement PDAs to corporate and field users• Processed termination, new hire and transfer tickets• Tracked desktops, networking equipment, PDA’s and laptops using FileMaker database and Onyx ticketing system• Deployed loaner, new hire and replacement laptops and desktops to corporate and field employees• Wiped and reimaged laptops and desktops with Windows XP and Windows 7 as well as upgraded laptop memory, replaced keyboards and hand rests• Processed leave of absence and return from leave tickets for Blackberry devices Show less

Pleasanton

• Took initiative to learn the fundamental responsibilities of each member within the department• Wiped Blackberry phones as well as wiped and imaged laptops returned from users

> Emphasized customer safety and comfort in a risky, fast pace environment.> Grew knowledge of the gear used, surroundings and safety regulation to better accommodate customers > Provided training to clients on safety and features of the tour

> Packaged computer chips and circuit boards to ship out to customers and tracked reorder points> Vacuum sealed computer parts and build rack kits