Michael Aker Email & Phone Number

• Assisted in the opening of the Cherry Creek location by interviewing and hiring the front and back of the house.
• Ran a 21% beverage cost and 31% food cost.
• Developed a team that scored 97% or better on all Quality Assurance assessments given by Hilton.
• Created SOPs for consistent training for the Food and Beverage department.
• Oversaw and created scheduling for Daz Bog Coffee, Pi Bar, Pi Kitchen and the banquet departments.
• Worked one-on-one with group contacts to fill all groups’ needs to make every event and conference a success.

• Opening management team for a 400 room, 24,000 sq. ft. meeting.
• Successfully passed all Quality Insurance with 98% or better for the food and beverage department.
• Assisted in hiring and was responsible for training all front of the house employees.
• Assisted in all room set-ups for catering and conference event.
• Worked directly with hotel convention and sales team for successful events.
• Managed opening and closing duties for 6 different areas of food and beverage.

• Worked in a large-scale hotel and convention center (1,225 Rooms and 133,000 square feet of meeting space).
• Assisted in all room set-ups for catering and conference events.
• Successfully assisted the Banquet Manager with all aspects of the banquet department including personnel management, scheduling and resource procurement.
• Filled the Banquet Service Manager position and oversaw the coffee break department for the hotel.
• Managed a staff of 150+.
• Ran functions ranging from groups as large as 2,000 guests to meal tastings for 3 guests.

Degree, Radio Broadcasting

Bs, Pre-Med